- Report: #1484250
Complaint Review: getaroom.com -
Reported By:
Michael -
Waynesboro, VA, United States
Submitted:
Updated:
-
Author Confirmed
Why?
getaroom.com
United States
Phone:
866-238-4218 or 855-470-1
Web:
guestreservations.com
Categories:
Business Rating:
(0)
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getaroom.com hamptoninnroanoke.guestreservations.com, guestreservations.com charged $50.44 to book a hotel room for 1 night in addition to hotel charge
Report Attachments
I looked up Hampton Inn Roanoke VA, got hamptoninnroanoke.guestreservations - I thought I was on the hotel reservation site. I selected a nonrefundable room, entered my credit card info, and when I went to check out, the price jumped $50+.
Called hotel and was informed that I had booked on a site that was 3rd party, ie, getaroom.com, not their reservation site (look at site name: hamptoninnroanoke.guestreservations). Since I selected nonrefundable, I knew I could not cancel. At check out on 8/27/19, the bill the hotel gave me was $50.44 less than what my credit card was charged.
1 Updates & Rebuttals
The Dog
United StatesWithin 10 Seconds!
#2Consumer Comment
Sat, August 31, 2019
I went to the site you listed and within TEN SECONDS found it was NOT a Hanpton site but some "independent travel network"! This was listed in PLAIN ENGLISH at the bottom of the page which YOU didn't bother to read! It's ALWAYS someone else's fault, isn't it?
