- Report: #891215
Complaint Review: Gevalia - Internet Internet
Reported By:
Chagrin Falls, Ohio -
Chagrin Falls, Ohio, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Gevalia
Internet, Internet, United States of America
Phone:
Web:
www.gevalia.com
Categories:
Business Rating:
(0)
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Gevalia Don' sign up for their scam! Internet, Internet
I signed up for the coffee maker and delivery service of their coffee. I could schedule out my deliveries and adjust the delivery as I saw fit. When I had not ordered coffee for a few months, they sent me one anyways. It was for $43.00, and had none of my selections. I called, wrote and kept trying to get someone with any authority. They started sending me collection notices, I continued writing and calling and cancelled the service. Now, I'm getting letters from a collection agency. They must be very familiar with the problem because when I called, they prompted me to several selections. These prompts were for the Gevalia products only. One was, did you receive products that were Not Authorized. I hit that prompt and then they gave me a message that they would pass it on to Gevalia.
This company is obviously ripping people off and ignoring their own delivery policies spelled out at the beginning. I'm sure they figure that people will just keep paying.
This company is obviously ripping people off and ignoring their own delivery policies spelled out at the beginning. I'm sure they figure that people will just keep paying.
1 Updates & Rebuttals
Ramjet
Somewhere,Michigan,
U.S.A.
Just for perspective
#2Consumer Comment
Fri, June 01, 2012
I don't doubt you're having some kind of problem with Gevalia but I just want to say that we have been subscribed to Gevalia coffee service since the early 1990's somewhere and have never had a single problem.
I'm certain they are not perfect but it's a very good company and in our opinion their coffee is the best. We don't drink anything else if we can help it. Whenever we return from a vacation we always make a pot of Gevalia coffee before anything else.
Good luck, I hope your problem gets worked out. It is not a ripoff company.
