Marilyn
Toccoa,#2Consumer Comment
Wed, November 13, 2002
Gibson Trust cannot be trusted. These people lie, tell you they will call you back, that is if you can ever get a live person. You get voice mail after voice mail and no return calls. If you happen to be lucky to get a call back no one there knows what they are talking about and assure you they will return your call and the problem is being taken care of. Yeah right!! We've made our payments to them on time and they have continued to make payments late to our creditors. They have lost a check we sent and we can't get anyone to tell us what they did with our money. Our creditors were not paid. We have copies of each check we have sent to them. They have promised to trace the check and call us back, but no call back. I have called several times a day with no call back. If your lucky you get put on hold for an hour, then you get cut off. These people need to be shut down!! I have dealt with Brain, Frank, Kamar, Andrea, Carman, Sue, to just name a few. Brain is suppose to be taking care of the problem, but never calls back. Numerous calls and messages have been left. I agree with everyone else here that is complaining about this company. They take your money, but don't pay the bills.