Complaint Review: Gilded Rose Royal Program - Guadalajara Internet

This was the same scam reported by another in August, I wish I had seen their report before I sent these companies any money. In May while on vacation in the Riviera Maya we headed to Playa Del Carmen for some shopping. We were approached to go on a Timeshare presentation fo a new company, Gilded Rose Royal. Having multiple timeshares, we declined, the gentleman was extremly insistent and was offering all sorts of free stuff and even advising us how to go about getting the free stuff without buying anything, so we finally agreed. The next day we were picked up at our resort and taken to an office in Playa Del Carmen. We purchased the Gilded Rose Royal vacation program for approximately $12,000.00 because we were told they would buy two of our properties we didn't want and the program sounded amazing. They even discounted the program using some of the funds we were going to get from our sale.

When we arrived home we received an email from Rob Zavala a tLivingston Property services requesting $3,000.00 to process the sale. I wired the money and I didn't hear from him again for almost 3 months, which was the deadline for them to sell the properties. I called and emailed Rob to see what was going on and received a call the next day from David Kraus at Capital Bonds International telling me he was our escrow officer and would be handling the sale from here on out. I was emailed a bunch of documents that included a bank wire statement indicating $62,000.00 was wired to an escrow account at Bank of America in the name of Mancini Management, who I was told would be holding the money from the "buyer" Cendant Mobility Services until taxes and fees that were required by the Mexican government were paid by us, we were of course going to be repaid for any and all out of pocket expenses

After wiring an additional $9,326 for taxes/fees, I got a call telling me our money was being held up by the bank. At this point I was skeptical and requested more documents and when those were sent I noticed many inconsistincies and realized dates and the such were wrong. I proceeded to contact David Kraus and the number had been disconected. I immediately contacted my bank, credit card company and the FTC. Taking a closer look all documents were fake and there is no taxes or fees that need to be paid to the Mexican government for a sale of a timeshare. I believe the whole thing stems from Gilded Rose Royal because they were the first ones to hand me a document with the name of Livingston Property services.

I have tried to contact them repeatedly and have gotten nowhere. Businesses involved and their addresses (I'm sure most are false): Gilded Rose Royal Program - Av. Américas 1500, Col.Country Club, 44610 Guadalajara, Jalisco Capital International Bonds - - 286 5th Ave, 8th -B floor, New York, NY 10001 Liviningston Property Services - Av. Adolfo Ruíz Cortines 1344, col. Tabasco 2000, Villahermosa, Tabasco 86035 Payment goes from your bank to HSBC to be held by: Mancini Management (used this name for both the $3,000 transaction and the $9,326) Names used: Rob Zavala David Kraus