- Report: #166775
Complaint Review: Girls Gone Wild - Van Nuys California
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Author Confirmed
Why?
Girls Gone Wild
GGW Video, P.O. Box 10100 Van Nuys, 91410 California, U.S.A.
Phone:
310-566-1063
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Girls Gone Wild - GGW ripoff, extra $200 charge on my credit card Van Nuys CaliforniaFOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2
I have purchased my 2 dvds for 9.99 + 5-6 dollars shipping charge through the website girlsgonewild.com. The order took more than 2 weeks to come and so I called in on the customer service number to check on the status.
That is when i Found out that I have been signed up for a monthly subscription plan that I did not intend for. When I ask to cancel Such (PLAN), the customer service representitive stated that in order to cancel the service, they "would be required to send me 20 videos via mail" as a condition for cancelliation. The representative said that I can return the Videos at any time and there will be NO CHARGE! - ALL shipping is prepaid for.
2 Days ago as i checked my credit card bill online, I realized a $200.00 dollars charge to my credit card account that i presume was for the VIDEOS THAT NEVER CAME. The videos as "promised" never came. I hope someone on this site can help me with this problem. I will call my bank once their system is back online. However if all fails, is there any way for me to fix this problem. I will not pay for the 200 dollars charge they put on my credit card.
Mark
huntington beach, California
U.S.A.
That is when i Found out that I have been signed up for a monthly subscription plan that I did not intend for. When I ask to cancel Such (PLAN), the customer service representitive stated that in order to cancel the service, they "would be required to send me 20 videos via mail" as a condition for cancelliation. The representative said that I can return the Videos at any time and there will be NO CHARGE! - ALL shipping is prepaid for.
2 Days ago as i checked my credit card bill online, I realized a $200.00 dollars charge to my credit card account that i presume was for the VIDEOS THAT NEVER CAME. The videos as "promised" never came. I hope someone on this site can help me with this problem. I will call my bank once their system is back online. However if all fails, is there any way for me to fix this problem. I will not pay for the 200 dollars charge they put on my credit card.
Mark
huntington beach, California
U.S.A.
