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  • Report:  #1258636

Complaint Review: GLASSESUSA.COM - Internet

Reported By:
JEFFREY P - PEBBLE BEACH, California, USA
Submitted:
Updated:

GLASSESUSA.COM
Internet, USA
Phone:
8009177083
Web:
WWW.GLASSESUSA.COM
Categories:
Tell us has your experience with this business or person been good? What's this?

Glassesusa is without doubt the worst company I have found. They make mistakes on orders. When they make a mistake, you have to call customer service to have the problem they created corrected. The first time I called customer service, I was on hold for one hour 52 minutes and had to hang up before they answered. The second time I called, I was on hold for two hours 37 minutes before they answered. This is unconscionable. Before placing an order with this company, call their customer service number (800-917-7083) to see how long you will have to hold when you have to call to have them correct mistakes they made on your order. Do you really want to patronize a company that will keep you on hold for hours?



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