Scott Reid
Reno,#2REBUTTAL Owner of company
Mon, March 11, 2013
Nancy:
I inadvertently ran across your 2009 complaint on ripoffreport.com when doing a search on Global Ideas Direct, LLC. My name is Scott Reid, and I am Chief Executive Officer of Global Ideas Direct.
I will start off by apologizing for this response being so delayed. Our company was completely unaware of your unfortunate situation until now as we were never informed by our outsourcing company that you had contacted them in this regard. Please know that we are a highly regarded company committed to impacting our customers in only a positive manner.
Although I cannot provide an exact explanation as to why you were victimized in this way, I can speculate. For a one week period in 2009, Global Ideas Direct conducted testing using an affiliate marketing services company. After reviewing the results from the week long testing period, we determined that using this company was not beneficial to Global Ideas Direct and terminated our relationship with them. I believe that your negative experience with Global Ideas Direct is directly related to our brief relationship with this marketing services company. I am hoping that this issue was resolved to your complete satisfaction and that you received 100% of your money back. If not, please contact me directly at [email protected], and I will personally guarantee a total refund of all money owed to you.
Sincerely,
Scott Reid