ripped
chatham,#2Consumer Comment
Tue, January 26, 2010
I think some of the positive posts on these products are not actually from who it says there from, and seems to me like they are from someone from the company itself and trying to disguise it by saying they are a customer posting something good of the product. Well Ive had my own experience with this product and I will say in my opinion - SUCKS big time, and I will never go there again or purchase anything from this lame place.
I feel that there should be laws against this sh-t, and like you will read from others that this stuff - whatever it may be, is absolutely rubbish and in my opinion anyone thinking of buying this stuff - don,t or you will be kicking yourself and if you want to throw your money away - well that's up to you. What some people will do for money!, and what some people will do with money!
Opinions are just that, and anyone has the right to there own, so lets hear it.
Anonymous
United States of America#3Consumer Suggestion
Mon, December 28, 2009
So who ever wans o get high legally should go to California, become a citizen and obtain a medical marijuana card which is extremely easy to obtain and will cost you 60 bucks than you can go into a beautiful shops and smoke real marijuana with thc and do it legally, the best ive ever tried i might add 8)
Wbr
Basingstoke,#4Consumer Comment
Mon, January 07, 2008
its a great shame that only now have i looked on the internet for sites such as these which are filing accurate reports discrediting this scam of a company me n a friend bought bout 40 quids worth of stuff off of here, no idea in the slightest what it is but it doesn't work full stop. it's a scam. (angry)
Chuck
Johnson,#5Consumer Comment
Sun, October 28, 2007
This company is posing as www.monstersmokeshop.com, its pretty obvious as both MSS and HSS websites ahave the exact same layout, product logos, and BS. I'm glad I'm broke or else I might have fallen for it. Also, you have to look at how many people ordered the product and counted thier losses, without cmplaining. The "satasfaction" ratios are skewed. I know my stats, sirs.
Boris
Kamloops,#6Consumer Comment
Tue, July 10, 2007
i smoke weed, pot, chronic, whatevr u wanna call it, so i thought i would try your stuff. i am a real person 1 of my emails is (( email removed by ROR))if u wanna check and see, i will respond to you if you are a chill person, anyhow this site Herbal Smoke Shop does sell you herbs, and probably 99% of the people who order from the site get their stuff.....the customer service seems to be a big issue on these 77 (yes there are 77 reports on this site alone....filed by some rather intelligent sounding folks) reports. i dont really care about the service as long as i get what i paid for...thats the only catch here people....you do not get what you pay for, you get a blend of herbs, im not sure whats in them and i cant belive i actually smoked some of it, but i can tell you now with no bias that this stuff does NOT get you high in any way shape or form, further more this stuff could pose a serious threat to your health and well being...(i say this knowing full well that smoking anything in the first place is not good for you) this stuff should not be sold.... What can you do if you were ripped off? nothing except file complaints such as these on websites and try and advise the unknowing public of this blatent show of unhonest cocky moronism. .... this site just stole your money, imagine that your dealer sold you some oregano instead of chronic....you would do something right? anyhow Bob seems like an ahole, treats his customers bad, sells poison, and he'll get whats coming to him.....like i said be fore contact me if you want any proof i have pictures and a live feed video cam to show you how crappy this stuff is in real time. SAVE YOUR MONEY AVOID THIS STUFF LIKE THE PLAUGE...also how could anyone who has ever smoked marijuana smoke this stuff and give it anything but a bad review. the innocent will know the truth DEATH TO HERBAL SMOKE SHOP....THE SELLER OF LIES
Chris
Grand Junction,#7Consumer Suggestion
Thu, July 05, 2007
Interesting Derek - Bob just posted on 07/02/07 that your complaint ratio is 1 in 5000. You say 1 in 3000. Why the discrepancy? I think it's because you are full of crap! You have provided no proof of your claims of good customer service or these so called "ratios" of satisfied customers. Here is what I had to say to Bob although he has yet to respond: I had the same problem with this company that HUNDREDS of people have reported on this site. Think for a second about the number of people who are not aware of this site and found nowhere to voice their complaints. Just because Bob (Derek) says '...when the reality is we have less than 1 in 5000 complaint ratio. 1 in 5000' does not make it a fact. How is that information tracked? Can Bob provide some sort of PROOF? You can repeat again and again that your customer service is great but that does not make it fact. First off define great - I found your customer service to be completly non-existant until I filed a complaint on this site. Only then did you respond to the emails I sent - I never spoke with ANYONE because the numbers you provided were always busy and the voice mailboxes were full. But, perhaps this is great customer service compared to what you would recieve in a Mexican prison. But since you feel you can present your opinions as fact, I will do the same. The fact is you will not recieve anything from this company unless you find a site like this a post a complaint. Their intent is to steal your money. Most consumers are not aware that there are web sites like this and will never recomp their stolen funds. In addition, their product are WORTHLESS! I tried one of their tea blends and it tasted worse than regurgitating in your mouth. However I must admit it did have a calming effect. I spent the entire day in the bathroom with the runs so I was not distracted by the other events in my life. I had the whole day to sit and read - thanks for that one Herbal Smoke Shop. One of the things people should consider buying this junk is WHERE DOES IT COME FROM? For all we know it's the fungus that grows between Bobs toes. Akin to my other statements, Bob may say it's natural but that is not proof! Perhaps it would be a good idea to have the FDA look into his claims. Then we could reley on impartial FACTUAL information rather than Bob's 'facts'.
Samuel
Wichita Falls,#8Consumer Comment
Fri, June 29, 2007
Ok people, i am a real person. I am beginning to think either the people on here are just completely going about placing their order the wrong way...OR they are from this other competitor's site which have on their site some 'testimonials' bashing the herbal smoke shop. SPECIFICALLY stating that they never send their stuff out but charge you right away.. All I want to say is, I HAVE NEVER GOTTEN A BUSY SIGNAL.. SOMEONE ANSWERS THE PHONE EVERY TIME I CALL..AND THEY ARE EXTREMELY HELPFUL AND POLITE...I EVEN SPOKE WITH A REP THERE FOR ABOUT 15 MINUTES REGARDING THIS STUPID WEBSITE AND THE RETARDED REPORTS POSTED ON HERE.. OH ALSO, i filed a complaint on the websites support section..and guess what? they responded back within 24 hours...actually it was more like 4 or 5 tops (they responded the same day)....I was all upset because i didnt think they responded..guess wehre I found it..??? MY FRIGGIN SPAM FOLDER JUST LIKE THEY REPEAT THEMSELVES SAYIN OVER AND OVER AGAIN ON THIS SITE..CHECK YOUR d**n SPAM FOLDER AND CHECK IT TWICE BECAUSE I OVERLOOKED IT THE FIRST TIME AND THEN WROTE THEM A NASTY EMAIL - ONLY TO FEEL STUPID WHEN I FOUND THEIR RESPONSE... oh and also my package arrived first thing this morning - DAY 3, and that was because we used the post office. SO SAY WHAT YOU WANT BUT IM A BELIEVER OF HERBAL SMOKE SHOP NOW. as for the product, i'll get back to you, i haven't tried it, i have to go pick it up from the postoffice. THANKS HERBAL SMOKE SHOP sorry there are so many people bashing you on here..
Steve
Mesa,#9Consumer Comment
Thu, May 31, 2007
How bout this. Instead of smoking it like normally, try digiesting it like tea or make brownies. Also; if you only felt light headed trying out the H.G.B., you probably have a high tolerance to thc, and smoke entirely too much reefa. I'm confused where you got, "Life Enhancment" from Thomas. It seems like your talking about viagra or hair growth for men.
Thomas
Anderson,#10Consumer Comment
Wed, August 02, 2006
"Global Life Enhancement" and "Herbal Smoke Shop"
SMOKING is supposed to ENHANCE LIFE? I did not know that lung cancer, throat cancer, and mouth cancer could enhance one's life. Not to mention bad breath! I just learned something new. Gosh, thanks, guys.
Looking for a smoke close to weed to "get high"? Well, when you are older you may decide that the "getting high" was simply not worth the money and your resulting health problems.
1. Getting old while having lots of money and still being healthy is bad enough.
2. Getting old while having very little money and poor health is simply bad. Real bad.
I am (1). What will you be?
Rocky
Cape Coral,#11Consumer Comment
Fri, May 26, 2006
I have been ordering from this company for over 3 years, and never had a single problem. Their products are great and so is their customer service. It is odd that there is any complaints at all since I have ordered well over 30 times and never had a single bad experience. I give them A ++ rating, and think whoever has a problem should just contact them rather than post this bogus slander. Every time I have ever called to order, I get a friendly customer service rep on the line who is more than willing to help me. Perhaps you are calling them after hours or something. Also, I see they respond to every single complaint, which to me would mean they obviously want to help all their customers or they would not respond to any posts. Hope this helps any perspective customers, I think this company is very trustworthy and I think their products are amazing
Paul
Nashua,#12Consumer Comment
Sun, May 21, 2006
I just also received this "legal bud". Wow!!! I'm thinking about opening my own Herbal Smoke shop. Hey, it is kinda cool - just start to grow some grass and then sell 1/2 oz. for $40. - gooood business and there is no reason to have another job, especially considering the potential 30,000 "happy" buyers!!!
Well, please DO NOT count on me! I'm NOT gonna be one of those "happy" customers! I'm posting my comment hoping that some people who is thinking to buy some of your product will read this post first and change their minds.
Please say hello to all of your "happy customers" and wish them all the best!!!
Paul
Derek
Somers Point,#13UPDATE Employee
Sat, May 13, 2006
Sir,
We are in the office from 9 am to 4pm eastern time, mon-friday. 1-866-437-2748. There are over 6 lines here, and multiple operators. I did not receive any calls from you at all this week. In addition, I have no record of any emails received from you. IF WE WANTED TO SECRETLY RIP YOU OFF, THAN WHY WOULD I BE REPLYING TO EVERY SINGLE POST YOU MADE? Wouldn't it be easier, and more efficient for me to help you over the phone, or directly via email?
Email me at [email protected] with your name, order #, and problem so I can assist you.
A couple of things:
1. It is not a law that ingredients for herbal smoking blends be listed at all. Infact, our #1 competitor DOES NOT LIST ANY INGREDIENTS for ANY smoking product. Ingredients must be listed for DIETARY SUPPLEMENTS (pills) not for natural smoking blends.
2. Hawaiian is MUCH MORE than just wild lettuce, but you already knew that, if you have seen wild lettuce, as it looks nothing like it. It is a hybrid bud/plant in the same genus.
3. The customer who is defending us, "Brad" is a happy repeat customer, like the other 30,000 we serve each month.
4. Do the math before you make judgement on how we are secretly scamming people. There are how many valid complaints posted in the last 30 days? 4 or less? And How many orders have we processed and shipped? OVER 30,000. That is FOUR in THIRTY THOUSAND. If I do say so myself, that is ONE HECK OF A SATISIFIED CUSTOMER RATIO!
We have been in business over 7 years for a reason. We ship almost a half of million packages a YEAR for a REASON. Not because we secretly do not return emails, but because customers LOVE our products, or WE WOULD NOT BE IN BUSINESS FOR SEVEN YEARS and WOULD NOT SHIP 30,000 + packages MONTHLY.
I am happy to assist you, but at this point will need you to contact me during normal business hours, as I have now responded to your slanderous posts, which are not only containing falsehoods, are slandering our company with bogus information. In the time it took to respond to these reports, rather than talk with you directly, I could have helped you 1000 times.
My contact info again: 1-866-437-2748 or [email protected] that is my DIRECT EMAIL, it does not even go through the website mail servers, so please, contact me if you need further assistance.
Derek
Somers Point,#14UPDATE Employee
Sat, May 13, 2006
Sir,
We are in the office from 9 am to 4pm eastern time, mon-friday. 1-866-437-2748. There are over 6 lines here, and multiple operators. I did not receive any calls from you at all this week. In addition, I have no record of any emails received from you. IF WE WANTED TO SECRETLY RIP YOU OFF, THAN WHY WOULD I BE REPLYING TO EVERY SINGLE POST YOU MADE? Wouldn't it be easier, and more efficient for me to help you over the phone, or directly via email?
Email me at [email protected] with your name, order #, and problem so I can assist you.
A couple of things:
1. It is not a law that ingredients for herbal smoking blends be listed at all. Infact, our #1 competitor DOES NOT LIST ANY INGREDIENTS for ANY smoking product. Ingredients must be listed for DIETARY SUPPLEMENTS (pills) not for natural smoking blends.
2. Hawaiian is MUCH MORE than just wild lettuce, but you already knew that, if you have seen wild lettuce, as it looks nothing like it. It is a hybrid bud/plant in the same genus.
3. The customer who is defending us, "Brad" is a happy repeat customer, like the other 30,000 we serve each month.
4. Do the math before you make judgement on how we are secretly scamming people. There are how many valid complaints posted in the last 30 days? 4 or less? And How many orders have we processed and shipped? OVER 30,000. That is FOUR in THIRTY THOUSAND. If I do say so myself, that is ONE HECK OF A SATISIFIED CUSTOMER RATIO!
We have been in business over 7 years for a reason. We ship almost a half of million packages a YEAR for a REASON. Not because we secretly do not return emails, but because customers LOVE our products, or WE WOULD NOT BE IN BUSINESS FOR SEVEN YEARS and WOULD NOT SHIP 30,000 + packages MONTHLY.
I am happy to assist you, but at this point will need you to contact me during normal business hours, as I have now responded to your slanderous posts, which are not only containing falsehoods, are slandering our company with bogus information. In the time it took to respond to these reports, rather than talk with you directly, I could have helped you 1000 times.
My contact info again: 1-866-437-2748 or [email protected] that is my DIRECT EMAIL, it does not even go through the website mail servers, so please, contact me if you need further assistance.
Derek
Somers Point,#15UPDATE Employee
Sat, May 13, 2006
Sir,
We are in the office from 9 am to 4pm eastern time, mon-friday. 1-866-437-2748. There are over 6 lines here, and multiple operators. I did not receive any calls from you at all this week. In addition, I have no record of any emails received from you. IF WE WANTED TO SECRETLY RIP YOU OFF, THAN WHY WOULD I BE REPLYING TO EVERY SINGLE POST YOU MADE? Wouldn't it be easier, and more efficient for me to help you over the phone, or directly via email?
Email me at [email protected] with your name, order #, and problem so I can assist you.
A couple of things:
1. It is not a law that ingredients for herbal smoking blends be listed at all. Infact, our #1 competitor DOES NOT LIST ANY INGREDIENTS for ANY smoking product. Ingredients must be listed for DIETARY SUPPLEMENTS (pills) not for natural smoking blends.
2. Hawaiian is MUCH MORE than just wild lettuce, but you already knew that, if you have seen wild lettuce, as it looks nothing like it. It is a hybrid bud/plant in the same genus.
3. The customer who is defending us, "Brad" is a happy repeat customer, like the other 30,000 we serve each month.
4. Do the math before you make judgement on how we are secretly scamming people. There are how many valid complaints posted in the last 30 days? 4 or less? And How many orders have we processed and shipped? OVER 30,000. That is FOUR in THIRTY THOUSAND. If I do say so myself, that is ONE HECK OF A SATISIFIED CUSTOMER RATIO!
We have been in business over 7 years for a reason. We ship almost a half of million packages a YEAR for a REASON. Not because we secretly do not return emails, but because customers LOVE our products, or WE WOULD NOT BE IN BUSINESS FOR SEVEN YEARS and WOULD NOT SHIP 30,000 + packages MONTHLY.
I am happy to assist you, but at this point will need you to contact me during normal business hours, as I have now responded to your slanderous posts, which are not only containing falsehoods, are slandering our company with bogus information. In the time it took to respond to these reports, rather than talk with you directly, I could have helped you 1000 times.
My contact info again: 1-866-437-2748 or [email protected] that is my DIRECT EMAIL, it does not even go through the website mail servers, so please, contact me if you need further assistance.
Derek
Somers Point,#16UPDATE Employee
Fri, May 12, 2006
Anthony,
I would rather speak with you over the phone if possible, but we do respond to all emails as stated on our website, within 24 hrs of receiving them. That being said, please call us 9am to 4pm eastern time, mon-friday, toll free at 866-437-2748 if you have any problems, as I or one of the other staff members is more than happy to assist you. Our product is much more than just "wild lettuce" and as I previously explained is not just wild lettuce. In regards to your comment about where it comes from, it is 100% grown and flown from hawaii to our warehouses 3 times a week. In addition, your complaint is 1 out of 30 in the last 300,000 shipments. That is a 1 in 1000 ratio, meaning 999 customers did not complain to your single complaint. As far as the positive posts here from our customer "Brad", thank you for your input, it is much appreciated.
Please do not understand that this is a "complaint oriented" message board, and usually do not take the time to post their positive responses, leaving only negatives for every company on this website, including huge companies like hewlett packard, and microsoft. Some of the complaints are obviously engineered by competitors trying to slander our company, which is understandable beings we are the industry leader for SEVEN YEARS IN A ROW.
Again, if you have a problem, and need to exchange an item, etc, all you have to do is contact our customer service department, toll free at 1-866-437-2748 and we would be MORE THAN HAPPY to assist you :)
Derek
Customer Service Manager
Anthony
Plains,#17Author of original report
Fri, May 12, 2006
"No...I'm a consumer that's calling "foul" where I'm seeing it. And "wild lettuce" is but ONE ingrediant out of many...but you already knew that!"
Wrong! Hawaiian Gold Bud has one ingredient. Lactuca Virosa
SEE PHOTO OF THE LABEL Failure to list ingredients is a FDA violation, so if there are more ingredients than listed. Your company is in violation Derek, ooops sorry, Brad.
"I just know from my own experiences with HSS that YOU are lying, as have been many of their "complainants"...beyond that,"
WE are ALL liars huh? you are the liar, with your fraudulant marketing
"I could care less what you think Anthony...assuming that's even YOUR real name!"
If you don't care what I think then get off my post and make your own. My name is George, no..Fred..., thats not it...umm Steve? Does that work for you?
Some other websites slandering your beloved company Brad (or is it Steve, Fred, maybe Derek?!)
You are an impossible person to get ahold of. Tried the number and it was busy. Sent emails....If you spent as much time in your office handling customer complains as you do here posting we wouldn't be having these internet conversations..Derek..I mean Brad.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Brad
Downingtown,#18Consumer Comment
Thu, May 11, 2006
No...I'm a consumer that's calling "foul" where I'm seeing it. And "wild lettuce" is but ONE ingrediant out of many...but you already knew that!
I'm NOT Derek...but I do sympathize with him and his company, which from what I can tell, is being slandered all over this website.
I just know from my own experiences with HSS that YOU are lying, as have been many of their "complainants"...beyond that, I could care less what you think Anthony...assuming that's even YOUR real name!
Brad
Downingtown,#19Consumer Comment
Thu, May 11, 2006
No...I'm a consumer that's calling "foul" where I'm seeing it. And "wild lettuce" is but ONE ingrediant out of many...but you already knew that!
I'm NOT Derek...but I do sympathize with him and his company, which from what I can tell, is being slandered all over this website.
I just know from my own experiences with HSS that YOU are lying, as have been many of their "complainants"...beyond that, I could care less what you think Anthony...assuming that's even YOUR real name!
Brad
Downingtown,#20Consumer Comment
Thu, May 11, 2006
No...I'm a consumer that's calling "foul" where I'm seeing it. And "wild lettuce" is but ONE ingrediant out of many...but you already knew that!
I'm NOT Derek...but I do sympathize with him and his company, which from what I can tell, is being slandered all over this website.
I just know from my own experiences with HSS that YOU are lying, as have been many of their "complainants"...beyond that, I could care less what you think Anthony...assuming that's even YOUR real name!
Brad
Downingtown,#21Consumer Comment
Thu, May 11, 2006
No...I'm a consumer that's calling "foul" where I'm seeing it. And "wild lettuce" is but ONE ingrediant out of many...but you already knew that!
I'm NOT Derek...but I do sympathize with him and his company, which from what I can tell, is being slandered all over this website.
I just know from my own experiences with HSS that YOU are lying, as have been many of their "complainants"...beyond that, I could care less what you think Anthony...assuming that's even YOUR real name!
Anthony
Plains,#22Consumer Comment
Thu, May 11, 2006
Brad,
you obviously have a vested interest in this company to take so much of your time to assist Derek with rebuttals. Don't try to pass yourself off as a satisfied customer. Why is it that when I did several different web searches I found no positive about this company except by those who are in the affiliate program? I did however find several negative comments. You, Brad, are either a liar or a moron if you you think that this is a 'high quality' product with 'Uncanny resemblenses', this is nothing but specially grown WILD LETTUCE. Also, why is it that Derek always responds here in the posts but not to phone calls or emails? Do you have some sort of moronic excuse for him also?
I have some horse puckey that I will sell you seeing as you like to smoke crap.
Anthony
Plains,#23Author of original report
Thu, May 11, 2006
Derek,
I contacted you right after I made this post here. You take the time to read these rip-off reports and reply, but not to read your email and reply? I have no spam filters on my email so that excuse will not work.
I will post some pictures this evening of the little baggie and the ingredients label. I don't have a digital scale to verify, but it looks more like an 1/8th of an ounce when I compare it to other smoking products I have purchased. It actually feels lighter and less dense than other smoking products I am familiar with.
I don't dispute your claim that there are 30000 happy customers a month. All suckers like myself, I am very curious however to how many actual repeat customers you have for this product alone. I know that you sell many other great products, but I am refering to this product specifically. They'd have to be absolute morons fall for this bit twice.
If I dont hear from you via email by noon I will call your number.
Thanks
Derek
Somers Point,#24UPDATE Employee
Thu, May 11, 2006
Customer,
We ship this product you are complaining about to 30,000 happy customers a month. We have less than a 1 in 1000 complaint ratio. Our customers LOVE this product. It is not simply wild lettuce, it is a hybrid plant, which is in the family of wild lettuce. We do not give away it's genus as it one of our most important company secrets that our competitors wish they knew. Wild lettuce, when combined with other herbs, in an herbal blend, can be a great smoke, but just wild lettuce on it's own, in my opinion is not much of a smoke. We specialize in formulating varieties of herbal blends and buds, but the product you purchased was an "all bud" smoke. It is directly from the plant to the bag. As far as the product size, there is no such thing as a "small half ounce" as all of our products are weighed on a high tech digital scale and do not ship unless exactly @ 14 grams. If you would like to exchange your product for any other product on our website, simply contact us so that we can assist you in doing so. Please contact me direct at 1-866-437-2748 mon-fri 9am to 4pm eastern time, or via email at [email protected] so that I may assist you further. Kind Regards, Derek Customer Service Manager