- Report: #993993
Complaint Review: GLOBAL LIFE INC HERBAL SMOKE SHOP GLE - Galloway New Jersey
Reported By:
Christine -
Winthrop, Massachusetts, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
GLOBAL LIFE INC HERBAL SMOKE SHOP GLE
325 East Jimmie Leeds Rd., #7 Galloway, 08205 New Jersey, United States of America
Phone:
609-748-1700
Web:
http://www.dragonlitevaporizers.com/
Categories:
Business Rating:
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GLOBAL LIFE INC, HERBAL SMOKE SHOP, GLE Received broken, ineffective, usless product / HORRIBLE customer Service - RIP OFF! Galloway, New Jersey
I purchased a vaporizer as a last-minute Christmas gift and paid (I later found out) about three times the going price. It arrived and was a piece of junk and not as described on Global Life's website. I then researched the company, which I should at greater length prior to purchasing the product, and found that they only offer replacements, not refunds, and that I must remove a part of the vaporizer, scratch my name in the product, take a photo of it, send the photo to the company, and I would then be entitled to a replacement product and would again have to pay for shipping and handling..
I e-mailed the company at the support e-mail provided in my order confirmation, and received an e-mail in return saying the company is sorry I am displeased with the product and that I should call the billing/refund department directly at 609-748-1707.
I called the billing department at 609-748-1707 no less than five times in three days. Each time I called, a static-filled answering machine came on and cut off in the middle of the outgoing message, at which point a "beep" came on to leave a message. I left no less than five messages and never received a return call. I then e-mail the support e-mail a number of times and received no response.
DO NOT BUY FROM THIS COMPANY!! COMPLETE SCAN ARTISTS!!!!!!!!
I e-mailed the company at the support e-mail provided in my order confirmation, and received an e-mail in return saying the company is sorry I am displeased with the product and that I should call the billing/refund department directly at 609-748-1707.
I called the billing department at 609-748-1707 no less than five times in three days. Each time I called, a static-filled answering machine came on and cut off in the middle of the outgoing message, at which point a "beep" came on to leave a message. I left no less than five messages and never received a return call. I then e-mail the support e-mail a number of times and received no response.
DO NOT BUY FROM THIS COMPANY!! COMPLETE SCAN ARTISTS!!!!!!!!
