- Report: #78200
Complaint Review: Global Ocean Freight - Lauderhill Florida
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Author Not Confirmed
Why?
Global Ocean Freight
4634 N. University Drive Lauderhill, 33351 Florida, U.S.A.
Phone:
954-748-6770
Web:
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Global Ocean Freight ripoff, dishonesty, broken/stolen goods, refuse to pay insurance Lauderhill Florida
Global Ocean Freight took 8 weeks to deliver our goods when they reported 4. They charged us $200 etra because they said the shipment was oversized -which it was, because it contained a box of trash that was not ours. They said they would pay the $300 port tax in Tokyo, but didn't. The box containing the computer equipment was missing (out of about 42 boxes). Many things were broken. They are now requiring an impossible amount of work to process the claim.
Joshua
Madbury, New Hampshire
U.S.A.
Joshua
Madbury, New Hampshire
U.S.A.
1 Updates & Rebuttals
Joshua
Madbury,New Hampshire,
U.S.A.
Global Ocean Freight responds promptly after posting on this website
#2Author of original report
Wed, February 11, 2004
After finding out about the posting on this website, the CEO of Global Ocean Freight contacted me. They agreed to pay the insurance and the port fee charge. The oversize fee was determined not to be their fault. I'm quite satisfied with their handling of the situation now.
