Get Smart
Newburgh,#2Consumer Comment
Fri, September 12, 2008
Tell GMAC that you will sue if it doesn't get removed. First provide a letter to GMAC in writing. Tell them you will seek interest and costs if they do not remove it from your account. Write a second letter to GMAC entitled QUALIFIED WRITTEN REQUEST. In that letter, request to know how this company came to get onto your account. Ask for the particulars in that regard. By Federal law they have to acknolwedge your letter in 20 days and provide a response within 60 days.
Laurie
Haslet,#3Consumer Comment
Tue, September 09, 2008
Banks and credit card companies are working with these bogus membership services and even if you choose not to take advantage of the offering - you are getting signed up for them anyway. That's how they get your account information in the first place - by working with the companies that hold your accounts. Trilegiant is one of the biggest culprits out there and I did check and these 2 business names you provided do not show on the Trilegiant list of membership programs. Ask at the number you called how you got enrolled and they will probably tell you it was via GMAC...
Gz222x
Sterling Heights,#4Author of original report
Tue, September 09, 2008
I talked to Julie, Senior Customer Rep, at GMAC Mortgage and explained my situation and she put me on hold why she called the company. When she came back she said that she received the company's VME which was very rare because she usually never receives an VME when she calls the third party companies they deal with. She was, however, able to remove the charge from my account and she was going to contact management regarding this issue because she said that 1). it concerned her that she was receiving an VME and 2). I expressed to her my concern that I felt that I was being scammed because I found the 1-800 number on the RipOff Report site. I do feel my situation has been resolved at this time because the charge has been removed from my account.