- Report: #1220783
Complaint Review: GoDaddy - Nagpur
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Author Not Confirmed
Why?
GoDaddy
97, Gajanandham, Sahakarnagar, Khamla Nagpur, 440025 India
Phone:
6466058
Web:
www.inno-vest.com
Categories:
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GoDaddy Go Daddy Web Hosting Services Cheated by GoDaddy hosting services, India Nagpur Maharashtra
TO WHOSOEVER IT MAY CONCERN
I have been using godaddy hosting for about a few months now. There have been numerous instances that I had to approach the customer complaints cell in India to help us resolve issues. Unfortunately, every time there was something new we could easily find with their services.
First, the hosting for our firm's website was extremely poor. Not only were we unable to apply changes, but on slower connections we weren't able to even open our website. Second, there were numerous complaints about their email services, some even not allowing us to open on safari and/or firefox browsers and automatically logging us out
Finally, minor technical issues such as the blogs that are showing well with our website builders aren't displaying on hoisted site. I approached them regularly since last 2 months but nothing has been done so far about customer service. It might be possible that they're looking for us to upgrade by paying more. Why should the customer face such problems when services for that duration have already been paid for? Neither is their support service staff any effective, every time they say that your alternate number is required to reach out to you as our numbers are on DND and so getting away not calling/discussing the core issue. Today, I'm completely discouraged and called their complaints in US to report the negligence of the Indian customer service team, so far they've been unable to rectify, notify or take responsibility of services they promised to provide.
I would encourage all members looking for website hoisting services to not (repeat NOT) use godaddy services. Use wix, its much better and faster with many app design possibilities. And please do not approach their Indian customer care team, they're completely useless and just procrastinate the issue like they did with our complaints.
Kind regards,
DM
