Gold's Gym is the biggest ripoff. If you are considering getting yourself or your teens memberships there on a monthly basis- DONT. Once they get your credit card number they will NOT let you cancel. Worst customer service I have ever experienced...I canceled both girls in May and they kept taking out monthly fees. In July, they took out two yearly fees. And I called and talked to three different people. They would not cancel my account. So finally in Sept, my card expired. Now I am getting collection calls for both of my kids (who are minors). Is that even legal? They will not get another dime from me...EVER.
M1248
Aiken,#2Author of original report
Wed, January 15, 2014
Nope! It was a month by month student account. I DID NOT sign a year contract! This is gym is run by rude workers and customer service is such an issue!
Tyg
Pahrump,#3General Comment
Tue, January 14, 2014
Are you forgetting that although the PAYMENTS are monthly, YOUR contract is YEARLY!! YOU signed a contract, why should you NOT be held to the terms of that contract?? You would expect others to live up to their end or you would be screaming about breach of contract. Since you cancelled your account, it stands to reason that the money they pulled out is what you owed as an ETF. Nothing more. Perhaps you need some reading glasses or classes. This would have all been spelled out in the terms of the contract that you originally signed.