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  • Report:  #1199220

Complaint Review: Golf Network by CVM Mexico - Playa del Carmen, Quintana Roo

Reported By:
A Karigan - Newport Coast, California,
Submitted:
Updated:

Golf Network by CVM Mexico
Calle 1 era Sur Manzana 28 lote 6 local 18 ejido S Playa del Carmen, Quintana Roo, 77712 Mexico
Phone:
+52-9848031406
Web:
www.golfnetworkcvm.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I am a member of VIDA which is the Grand Mayan Resorts. I own 3 “Grand Luxxe” level weeks per year. Last year (2014), I used 2 weeks and wanted to sell my 3rd week. I contacted Ivan Segal, Member Services, at The Grand Mayan in Cabo San Lucas. Ivan emailed me a “Property Managers” PDF which listed 3 vacation rental companies. I was on the phone with Ivan and he recommended using Golf Network by CVM. I contacted this company and spoke to a lady named Emma. She said that there was a one-time fee of $599.00 plus tax so about $650.00 total. I paid this by credit card and she emailed me a contract with this company which was dated October 25, 2013. I authorized Emma to sell one of my 2014 weeks. She told me that they would and keep me informed. I contacted them twice since and spoke to Emma again. She said that they did not sell the week yet. I recently contacted this company and found that no one answered the phone there. I checked their websites and they were no longer active. I sent 3 emails and none of them were responded to. I contacted VIDA reservations and explained my situation. I was told by a gentleman there that other members had also complained about this company. VIDA recommended this company first amongst the 3 that they sent me. I am very frustrated and angry and feel ripped off of not only $650.00 but also lost one of my 2014 weeks. I could have gone through other means to sell that week or use it myself. The current maintenance fee is $1085.00 per week. Therefore, I am out over $1700.00 for 2014. Does anyone have any recourse? The only thing that that VIDA representative kept repeating is “Yes, I understand sir” which he said at least 5 times but offered no other help or info. Thank you for any help or guidance available.



1 Updates & Rebuttals

Austin Aaronson, Esq.

Longwood,
Florida,
timeshare scam

#2Consumer Suggestion

Mon, January 19, 2015

The grievance expressed here reflects a very common problem that continues to frustrate many timeshare owners. Often promises are made during the sales process verbally and in glossy literature touting the opulent surroundings and accommodations in exotic locations throughout the world. However, when you finally book and travel to whatever site may be available - if anything at all - you find yourself in something less appealing. The prices that you pay annually could easily have bought you a four star resort with unlimited resort destination options. When you complain about it to the resort developer, you are directed to read the fine print in the contract full of disclaimers and waivers that purport to justify this bait and switch.  What's worse, there doesn't seem to be any way out.

 

You owe it to yourself to obtain sound, competent legal representation by counsel with over twenty-five years experience in contract litigation. You will be made aware of your rights in addressing the situation with professionalism and integrity. In many cases we can obtain a legal rescission of the contract so as to get you out from under that oppressive lifelong timeshare obligation. At the very least, there often exist good faith legal grounds to warrant a formal dispute invoking federal consumer law to protect your credit with the national bureaus. We'll be happy to discuss your rights free of charge at 407-644-1336. You may also visit our website at http://www.aaronsonlawgroup.com.

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