- Report: #1380413
Complaint Review: GoLookup - Nationwide
-
Author Not Confirmed
Why?
GoLookup
Nationwide, USA
Phone:
8778902213
Web:
www.golookup.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
GoLookup SCAM COMPANY Nationwide
This is to place all persons on notice that intend to utilize the "golookup.com" services to STAY AWAY from them.
I signed up for the $1.00 5 day trial to run a few names. Upon reviewing the "results", I quickly noticed that the said reports were NOT accurate.
Upon noticing this descreptancy, I called the company (877-890-2213) and requested that they cancel my acct.
I was told by the representitave that my acct was deactivated and was then told that no refund was going to be issued. I challenged them stating that since it was"free trial" and that no notice was on their website stating that there are no refunds, that they would be compelled to refund said money. I was told by a superviswor that a refund was approved and was given a refund conf # as well as a cancellation #. I was also told that I was going to be receiving a email from them confirming the closure of said acct. To date, no email has been received.
I attempted to login to the supposed closed acct, and was still able to do so as well as run names. I immediately contacted the company and advised them of this, and was told that there was a glitch in their system and that in a few days that I would no longer be able to access the acct.
I warned the company that if I see any further deductions from my bank from them, that I will take legal action.
upon further investagation, it was noticed that the company has two (2) Class A IP addresses and both of them ping back to Amazon.com.. I questioned them on this fact and they declined to provide a responce to this.
My advise to everyone is to stay clear of this company, as they do not even appear to be based here in the states, and do not have even the common decency to actually close out an acct when requested to do so.
