On April 15, 2016, I used golookup.com services a couple of times. They said they would charge me $1.00 for the trial. On 4/20/16, they charged my account $39.99. I called them up. They said they would reverse the charges and gave me a cancellation #of 435929. They said I would immediately receive an email with the confirmation number. 2 hours and I'm still waiting. I will go to the BBB and feds if they don't reverse the charges immediately. I'm serious. I won't put up with being scammed. Janice M.