- Report: #1408811
Complaint Review: Goodwill of N. Georgia - Cartersville Georgia
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Goodwill of N. Georgia
929 Joe Frank Rd Cartersville, 30120 Georgia, USA
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Goodwill of N. Georgia Sold me fake 14k gold chain and it was priced as if it was real gold! Cartersville Georgia
Purchased two gold chains that where in the same casing. One priced $99 and the other $79 both almost identical but not in length. After getting home and excited I checked both chains one real the other not. i called Goodwill store in Cartersville and was told I should've checked it. Ok. cool. Here's my arguement: Someone at Goodwill check these jewelry before hitting the floor. You know whats real already and have them seperated and special priced. I bought a gold ring $199 from the same store in the same casing where it was labeled 14k yellow gold! Keep what I said in mind. I called the Corporate left message and got a return called basically this manager attempted to talk me into believing it was my issue for not checking. So it's o.k. for Goodwill to mistakenly price costume jewelry as if it was authentic..The unsual rip off!
1 Updates & Rebuttals
Jim
Anaheim,California,
USA
Bad Assumption
#2Consumer Comment
Thu, October 26, 2017
Here's my arguement: Someone at Goodwill check these jewelry before hitting the floor. You know whats real already and have them seperated and special priced. That argument isn't going to fly. The store acquires its goods from others who are looking to take a donation, and the donor may misrepresent (intentionally or not) what it is they're providing to Goodwill. For tax purposes, the donor must indicate the value of any non-monetary item and provide that information not only on their return, but also through their communication to the recipient (in this case - Goodwill). Store personnel lack the expertise to determine the difference, and they must rely on the donor for validity. However, if you honestly believe Goodwill personnel should know the difference, then it would follow someone at Goodwill would have purchased the item at a discount before it hit the sales floor, and you would have never seen the item to begin with. If you as the buyer wish to purchase such an item, it is up to you to ascertain whether goods purchased are as advertised. The same would hold true if you purchase an item privately through another party, a pawn shop, or anyplace where slightly used items are sold.
Sometimes you hear of the person who bought a painting and a menu of the Titanic's menu is on the back. The donor had no idea, the thrift shop had no idea, and someone became a millionaire. The more common occurance is what happened to you. It is a calculated risk shopping in a thrift store for the reason provided. Could I buy plates and other household items? Maybe. Jewelry? I wouldn't.
