- Report: #287348
Complaint Review: Gore Research - David And Amber Gore - Logan West Virginia
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Author Confirmed
Why?
Gore Research - David And Amber Gore
4 Terrace Woods Logan, 25601 West Virginia, U.S.A.
Phone:
304-7523052
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Gore Research - David And Amber Gore MIA No Response Doesn't Function as advertised Logan West Virginia
No response to product support inquiries. The product does not function as advertised and the company does not respond to request for assistance and/or return authorization. The company does not list a telephone number on their invoice or website and no number is listed in the telephone directory (i did find one listed for the owners David and Amber Gore of 304-752-3052). Also, the company was slow to and gave an unsatisfactory response to order / shipping inquiries.
Richard
Philadelphia, Tennessee
U.S.A.
Richard
Philadelphia, Tennessee
U.S.A.
5 Updates & Rebuttals
David
Logan,West Virginia,
USA
Apologies
#2REBUTTAL Owner of company
Fri, July 30, 2010
Hello,
This report has just been brought to my attention. I apologize for any and all difficulties experienced while dealing with us.
I thought for the longest time that we were experiencing frustrating technical issues with our support system. However, I recently discovered that there was a certain dishonest individual on our staff that was responsible for most customer-related issues. This person is no longer employed by us, and our complaint volume has dropped to nearly zero since this person has left.
If there is anything that we can do for you, please let us know.
Richard
Philadelphia,Tennessee,
U.S.A.
Finally Got a Refund
#3Author of original report
Thu, January 03, 2008
Well, after filing a compliant w/ the BBB and threatening to file one with the West Virginia Attorney General I was issued a full refund. These folks should be avoided.
Richard
Philadelphia,Tennessee,
U.S.A.
Finally Got a Refund
#4Author of original report
Thu, January 03, 2008
Well, after filing a compliant w/ the BBB and threatening to file one with the West Virginia Attorney General I was issued a full refund. These folks should be avoided.
Richard
Philadelphia,Tennessee,
U.S.A.
Finally Got a Refund
#5Author of original report
Thu, January 03, 2008
Well, after filing a compliant w/ the BBB and threatening to file one with the West Virginia Attorney General I was issued a full refund. These folks should be avoided.
Richard
Philadelphia,Tennessee,
U.S.A.
Finally Got a Refund
#6Author of original report
Thu, January 03, 2008
Well, after filing a compliant w/ the BBB and threatening to file one with the West Virginia Attorney General I was issued a full refund. These folks should be avoided.
