- Report: #1200233
Complaint Review: Gourmet Cooking - VanNuys California
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Author Confirmed
Why?
Gourmet Cooking
7850 Fuffner Ave VanNuys, 91406 California, USA
Phone:
888-528-8486
Web:
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Gourmet Cooking Never received an invoice, just outlandish charges on my cc!! VanNuys California
I recently ordered a cook book from this company thru a link off another site. When I placed the order, there were some additional offers for $1 each. I took advantage of some of them. I expected the total order to be around $20.
When I received the package, there was no invoice, just a shipping notice. I never received any kind of bill or anything giving me any other dollar amount.
Last month, they billed my credit card $36.99. This month, they billed me for $39.99. When I finally was able to reach someone in the company, I was told that I had authorized the total bill of (around--I can't remember the exact amount right now) $156. If I want to return the items, they will refund the last payment of $39.99. I asked them to send me a copy of my order, and was told that they couldn't do that.
What reputable company does not send an invoice with their merchandise? And why can't they send me a copy of my original order?
