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  • Report:  #446620

Complaint Review: Government Grant Solutions And Web Savers Club - Las Vegas Nevada

Reported By:
- Buffalo, New York,
Submitted:
Updated:

Government Grant Solutions And Web Savers Club
www.websaveclub.com Las Vegas, Nevada, U.S.A.
Phone:
866-616-1118
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Beware of any email or telephone offers from Government Grant Solutions and Web Savers Club. This is a complete scam that should be looked into by the federal law authorities. There was a web site about how to get government grants and I ordered a CD for federal grants which was only $2.95.

When I got my email confirming that order, suddenly I see where I was given free trials to THREE separate "pages."

Grant Membership Page - 7 Day Trial

"Membership access is $39.95 per month should you choose to continue"

Search Market Members Site - 14 Day Trial

"Membership access is $7.95 per month should you choose to continue"

Network Agenda Membership Page - 21 Day Trial

"Membership access is $9.95 per month should you choose to continue"

I immediately called the 1-877-495-1145 number supplied in the email and after several calls, was directed to another 1-800 number. Eventually, I was able to convince them that I did not want to have the membership trial period, that I just wanted to have it canceled.

About 3 weeks went by and I got a phone call from someone at this company and they asked if I had received the CD. I said I had and they tried to talk me into keeping the Websaveclub membership. They said to just give it a chance and check it out. If I decided I didn't want it, all I had to do was to call 1-866-616-1118 to cancel it.

I took one look at the site and decided it was not for me. In a week, I called that number and they said that I wasn't signed up for anything. I protested that they said that I had to cancel and if I found out that I was going to be charged for any services, I would have a fit.

Well, after getting my credit card statement, I see that I indeed was charged $34.95 by WWW WEBSAVECLUB COM LAS VEGAS NV.

I went back into my email that I had saved from the original Federal CD site and called that number. After describing the situation, I indeed was signed up to that program and I missed the 27 day trial period cutoff date, so I could not get reimbursed. I went through the roof! Never have I yelled at anyone as loud as I did on the phone. Have to give the operator credit for staying on the line.

After my tantrum, she agreed to credit my account. I had threatened to call my credit card company and expose them for what they are, a scam.

After getting cancellation reference number, I still called my credit card company and complained.

That's the problem with these scams. You sign up for something and they hit you with 3 or 4 different programs that you have to remember to cancel or you will be billed with a big hit. And even if you call the number, they have it so that they make it hard for you to cancel, or say that you don't have an account with them.

Government Grant Solutions and Web Savers Club should be exposed and brought to justice for trying to rip off people.

Rick ****

Buffalo, New York

U.S.A.


6 Updates & Rebuttals

Chopper Ryan

Tennessee,
United States of America
Jeremy Johnson's new company

#2UPDATE EX-employee responds

Sat, January 22, 2011



Jeremy Johnsons New Company

www.transiac.com




Jason Peterson

Paul Ford

Brien Heideman

Jeremy Johnson

Kyle Kimoto





Dont get scammed again!





CONTACT ASAP:



Collot Guerard

Bureau of Consumer Protection

202-326-3338



 


Libralady1983

Pembroke Pines,
Florida,
U.S.A.
Customer Service NOT helpful

#3Consumer Comment

Wed, May 19, 2010

I spoke with the number found on my bank statement AND I spoke with a woman in St. George, Utah who ASSURED me that I would get a refund.  When I didn't see a refund in my bank account, I called the number on my bank statement a second time.  I was connected with a NASTY, RUDE and TOTALLY UNPROFESSIONAL call center rep from Calcutta, India.  She said she WOULD NOT GIVE ME A REFUND.

     I DID NOT join an internet shopping club.  I was trying to apply for a PAYDAY ADVANCE!!!  I DEMAND that Web Savers issue a refund to my bank account!  The Loss Prevention Department at my bank has been made aware of what happened to me.  For this reason, I am trying to get back $29.95 which NEVER should have been taken from my checking account!!!


Customer Service Administrator

St. George,
Utah,
U.S.A.
Rebuttal

#4UPDATE Employee

Tue, May 05, 2009

Rick, First I would like to offer an apology for any misunderstandings that may have occurred when he was contacted by our sales representative. We would not have contacted Rick had he not visited our website, showing an interest in our product. He filled out his contact information and hit submit, sending it to our sales department. We are in no way whatsoever trying to trick anyone into anything. Rick if you come back to read this, please contact me so that I may be able to understand what you feel we are trying to do to you. You state that the law is not doing what is necessary to stop this. This is because we are doing absolutely nothing illegal or wrong. We adhere to the law 100% in everything that we do here. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Online Customer Support


Customer Service Administrator

St. George,
Utah,
U.S.A.
Resolution offer

#5UPDATE Employee

Tue, May 05, 2009

I apologize for any misunderstanding regarding the services you've been receiving from our company. I am not able to locate an account to review your charges or concerns as you have not provided enough information for me to do this. I can promise you that we are not a scam and are approved by the FTC and have met all licensing requirements. However, there are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation/thank you page, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed for them. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We would not have charged you had you called customer service and canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions link is found on EVERY page of the sales ad): Bonus Material Terms and Termination. By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not canceled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be canceled at anytime simply by calling the customer service number provided in the confirmation email and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be canceled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period). Not canceling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff. By not canceling the bonus program during the trial period or prior to two days before a scheduled billing cycle, you agree that any reoccurring charges billed to you will be non-refundable. As you can see the Terms direct the customer to the sales page, confirmation of order page and the confirmation email. In addition to the regular disclosures, the following disclosure is an additional disclosure directly from the sales page - it is located directly below the submit button where Desiree entered her credit card information: For your security, all transactions on this site are protected with Secure Sockets Layer encryption. By clicking "Ship My CD", I am ordering the Grant Funding Solutions and trial membership for $2.95 S&H, after the seven day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the fourteen day and twenty-one day bonus trials to Express Business Funding and Network Agenda for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy / Terms and Conditions. Charges will appear on credit/debit statements as " Grant Funding Solutions ". For questions, call 1-800-546-2919 M-F, 9am-9pm, EST. Desiree, for customer service you may call 800-546-2919 Monday-Friday 9am-9pm Eastern Standard Time and they'll be happy to assist you. The Information on our Grant Funding Solutions CD is general information that you can find for free on the internet. We have gathered the information and put it on an easy to access and navigate CD for your PC. This saves our clients the time and let's face it frustration of having to search out this information on their own. That is why our Grant Funding Solutions with the Grant Funding Solutions CD you receive a 7 day free trial to our Grant Funding Solutions. This is our member's website were you will be able to learn the entire process on how to write and submit a grant proposal. It is easy to start utilizing the Grant Funding Solutions by simply watching the tutorial videos that explain how to access all of the features on the site. Our team of writers headed by acclaimed Grant expert Dr. John Porter provides a monthly cover story that provides the newest information on grants and grant related topics. We also provide a quarterly newsletter that provides in-depth information on current trends in government and private funding. As well as the latest financial advice on how to find and manage grant money. You will be able to search grants through multiple grant sources. You can search for Federal, State, and Private Grants you can also search for Scholarships. Another exclusive feature of our Center 4 Grants is that you can enroll in the Grant A Day program where a Grant is given out daily. In three easy steps you can apply for the Grant a Day program and you will be eligible for it as long as you are a member of the Grant Funding Solutions. Here is the link to our testimonials site http://members.ravenmediainc.com/granttestimonials/ where you can read what some of our successful clients had to say about our program. Another feature we offer is our live one on one chat representatives. They are available to answer any questions you have along the way. All these features and more are designed to help you be successful in locating, applying for, and receiving a grant. The information that is offered through the Grant Funding Solutions website is more extensive than what other companies sell in coaching programs that cost a thousand dollars or more. So we feel that we are offering our clients the best value in the industry. We offer all this for a reasonable monthly fee of $39.95. Ordering our Center 4 Grants CD also includes two fast action bonuses. The first fast action bonus is for Express Business Funding (EBF) which has a 14 day free trial. This program is designed to help customers through each step necessary to obtain a loan for a small business. This includes researching and putting together a business plan, presenting that plan to the SBA, filling out a loan application, and anything else that may be needed along the way. After the trial period, it is a reduced monthly membership fee of $7.95 because you are already a member of another of our programs. The second fast action bonus is a 21 day free trial for Network Agenda an affiliate company. That offers an online date book service that will allow you to keep track of your daily schedule and will even send you reminders to your email and or cell phone. After the 21 day free trial the service is $9.95 a month membership fee. We offer these trial periods to give our clients a chance to use our service and see the value of them for themselves, before they are billed for them. If you are another customer reading this and you need assistance you may contact our customer service department at (866) 396-5694 Monday-Friday 9am to 9pm Eastern Standard Time and they will be happy to assist you. If you've already tried our customer service department and feel like you weren't treated fairly please contact me ASAP and I will address your concern immediately. Please email me at [email protected] or call me directly at 435-773-1795. Sincerely, Online Customer Support


Tmm33

Yeah That Place,
Tennessee,
U.S.A.
Stop

#6Consumer Comment

Tue, April 28, 2009

Please people stop falling for this crap. Just STOP already. The gov isn't going to bail us out. They never have , they never will. STOP giving your money to these jerks. The same goes for these other bottom feeder "collection agencies". If its to good to be true, IT IS!!! I can't stress this enough!!!


Andrewh

Flippin,
Arkansas,
U.S.A.
Just Spreading The Word

#7Consumer Comment

Tue, April 28, 2009

this is not a single low life company trying to pull things over on people, it is a bigtime nationwide scam. I order the $2 software from 3 different companies. Not even a mention of membership or anything like that,no log-ins passwords,etc, and all 3 are the same scam. Foreign Transfer Fees attched to most of my charges, if that gives you an idea whats going on here.

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