- Report: #396925
Complaint Review: Governmentauctions.org - Clinkbank - Internet
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Governmentauctions.org - Clinkbank
governmentauctions.org Internet, U.S.A.
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Governmentauctions.org - Clinkbank THOUGHT I WAS GETTING RIPPED OFF - BUT FIGURED OUT A WAY TO GET MY REFUND Internet
I recently signed up for governmentauctions.org for their annual fee - i trusted the site because of the fimiliar backup shown by reputable news stations, etc. This was on a Friday night. I very disappointed once I registered - it seemed to be a website to just a bunch of other links that if I searched hard enough i could find on my own. I did NOT explore the entire site - just what i was interested in- so maybe they have information that may be useful to others.
When I purchased - I printed off a receipt - so thinking that the customer service side would be closed i waited until Monday to request my refund from an email address that was given for "questions".
RESPONSE:
We are sorry that you are not happy with our services but unfortunately your account has been active for more than 24 hours (you registered on 11/20) and it goes against our policy to issue refunds at that time. You might not recall, but before you became a member on our website you agreed to our terms and conditions which stated the aforementioned policy. The $39.95 charge was for one year's worth of access to our website which you agreed to. The terms of service can be viewed at your own discretion at http://www.governmentauctions.org/terms.asp. We apologize for this inconvenience and if you have any further questions or comments feel free to contact us. Thank you.
With every good wish,
At the bottom of my receipt - i noticed it was from clickbank.com - if you go on their website and request a refund - THEY WILL GIVE IT TO YOU!
So now I am a satisfied american customer!
Just thought I would post to help others if they were not satisfied.
Still learning
Chesterfield, Missouri
U.S.A.
When I purchased - I printed off a receipt - so thinking that the customer service side would be closed i waited until Monday to request my refund from an email address that was given for "questions".
RESPONSE:
We are sorry that you are not happy with our services but unfortunately your account has been active for more than 24 hours (you registered on 11/20) and it goes against our policy to issue refunds at that time. You might not recall, but before you became a member on our website you agreed to our terms and conditions which stated the aforementioned policy. The $39.95 charge was for one year's worth of access to our website which you agreed to. The terms of service can be viewed at your own discretion at http://www.governmentauctions.org/terms.asp. We apologize for this inconvenience and if you have any further questions or comments feel free to contact us. Thank you.
With every good wish,
At the bottom of my receipt - i noticed it was from clickbank.com - if you go on their website and request a refund - THEY WILL GIVE IT TO YOU!
So now I am a satisfied american customer!
Just thought I would post to help others if they were not satisfied.
Still learning
Chesterfield, Missouri
U.S.A.
1 Updates & Rebuttals
Allthingsa2z
Humboldt,Arizona,
U.S.A.
THANX
#2Consumer Comment
Tue, May 05, 2009
Thank you for taking the time to help your neighbor...Wes
