- Report: #601497
Complaint Review: Grancrete - Research Triangle Park North Carolina
Reported By:
Scott -
palos park, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Grancrete
P.O. Box 14587 Research Triangle Park, 27709 North Carolina, United States of America
Phone:
919-597-2500
Web:
www.grancrete.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Grancrete (Walid Mustafa) This company carefully walks the line of fraud, But make no mistake if you do business with them you will Loss. P.O. Box 14587 Research Triangle Park North Carolina
*Author of original report: Grancrete (Jim Milton) This company carefully walks the line of fraud, But make no mistake if you do business with them you will Loss. P.O. Box 14587 Research Triangle Park North Carolina
*UPDATE EX-employee responds: Walid Mustafa Rebuttal
*Author of original report: Thank you Mr. Mustafa
*Author of original report: Name Correction James Paul, James Melton
To whom it may concern,
I am the owner of Grancerte of Belize. I am writing to inform intuitive consumer of certain flaws with the company and the product called grancerte.
Four years ago i purchased the distribution rights to a product called Grancerte. It was touted as a revolutionary new product which would change the world of construction.
In order to protect you the unsuspecting consumer and preserve my reputation I have filled this complaint warning individuals about the risks of this product and the Grancerte Corporation at large.
Please note that although I still own the distribution right of this product I no longer sell it. I am however available to help repair or fix any grancerte issues you may have encountered. My contact information will be provided at the end of this report.
The distribution rights do not come cheap $35,000.00 for every 350,000 consumers in the purchased territory. Warning DO NOT PAY THIS FEE. Once you have payed this fee grancerte will quickly limit their contact with you and will not provide any of the services that they said would come with it.
After paying a down payment of $15,000.00 and financing the rest. I attended the training class . The training consisted of watching the same videos I had already seen and they immediately tried to sell me machines that would make the process easier. In short they had barely cashed the first check and already wanted more.
Never the less the process was pretty simple add the right amount of water mix for the right amount of time and WVLA! you have grancerte.
So I was of to the fields and in no time I had sold the product to be applied on numerous homes. The following is a list of things I learned about the product and how the company dealt with the issues.
First lets start with Grancerte Clams:
- Strong between 6,000 & 8,000 PSI ---This is only possible under very controlled lab conditions and will never happen in the field. It also requires that the product be at least 3/4 of an inch thick which makes it very susceptible to cracking. Hence negating the claims of being water proof.
- Short curing time ~15 to 20 minutes---Grancerte will cure in five to 10 minuets making it impossible to properly work with.
- Impervious to water, including salt water---This product is impervious to water ,however the cracking issues plaguing Grancerte make water proofing a mute point.
- Bonds to all surfaces except glass and plastics--- Average Portland cements bond to surfaces better than Grancerte and cost much less.
- Does not expand or contract---YES IT DOSE!
- Sets in cold temperatures < 30F---IT dose Not cure properly under cold conditions.
- Sprayed, Poured, Troweled, or Painted--- Please pay special attention to Grancretes final claims. You CAN NOT! use Grancerte in a sprayer of any kind it will ruin the machine the first time you try it and it will cost you 10s of thousands of dollars. Grancerte can not be troweled on smoothly it will crack and it will be very costly to fix. Grancerte can not be painted on it will simply crack like old paint waisting more of your time and money.
It is important that everyone understands the situation clearly. I have received from grancerte over 30 tons of material to cover 12,000 sf of surface area. I am talking about doing a whole project in the product. This is not an isolated incident it is three 20 foot freight containers filled useless product from Grancerte.
It arrived without the fibers in it. In very poor condition.
It cracked
it ruined expensive sprayers and tools.
I literally fell off walls
And when all was said and done I canceled all future orders and told grancerte I was no longer interested in their product. Instead of refunding me the more than $8,000 dollars they owed me for product that they had not yet made or shipped. They applied the funds to distribution right i said I did not want.
I firmly feel this is Fraud But Im no lawyer and do not have the time or money to try to prove it.
Never the less it is the least i can do to help others avoid the dangers of this unscrupulous company.
I am not afraid of reprisal because I have told the truth and I am willing to stand by my word no matter what.
For more information or if you need help with a grancerte issue please contact me at
www.grancreteofbelize.com
If you are interested in building with high strength cements look it up on the web their are many options available and it is worth doing.
respectfully, Thank you for your time.
4 Updates & Rebuttals
Grancrete
palos park,Illinois,
Name Correction James Paul, James Melton
#2Author of original report
Fri, December 06, 2013
My apologies the correct names of the owners are: James Paul, & James Melton The other two men are not responsible for businesses operations.
Grancrete
palos park,Illinois,
Thank you Mr. Mustafa
#3Author of original report
Wed, December 04, 2013
Over the past few years Mr. Mustafa has been the only person within the organization trying to help us resolve the issues of Grancrete. The Grancrete Corporation and more specifically Jeff Miller and Jim Milton has promised to reimburse us for the faulty product and distribution fees numerous times. But they have never once followed through with their promises. I again warn any potential client not to do business with these two men they are scammers and their product does not work.
As for Mr. Mustafa you will be sorely missed sir I truly believe you did everything you could to help us and completely understand why you could not continue to work for this company.
Regards
Scott G
Walid Mustafa
Raleigh,North Carolina,
Walid Mustafa Rebuttal
#4UPDATE EX-employee responds
Tue, November 26, 2013
To Whom it may concern,
I have not worked with Grancrete for over 2 years. I left Grancrete over a difference in Business Philosophy.
As far as the issue that Scott Grove was forced to deal with as a distributor, I did everything I could to try to support him in trying to get the support he needed from Grancrete. Unfortunately, I was unable to help, but at no time did I behave in a dishonorable manner. If anyone would like to get confirmation of this fact, please contact Mr. Grove directly.
Kind Regards,
Walid Mustafa
Grancrete
palos park,Illinois,
United States of America
Grancrete (Jim Milton) This company carefully walks the line of fraud, But make no mistake if you do business with them you will Loss. P.O. Box 14587 Research Triangle Park North Carolina
#5Author of original report
Fri, April 27, 2012
Jim Milton is still selling this product even though it doesn't work.
