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  • Report:  #1361388

Complaint Review: Grand Crown/Capital - Nationwide

Reported By:
C.L. Perry - Zanesville, Ohio, USA
Submitted:
Updated:

Grand Crown/Capital
Nationwide, USA
Phone:
727-202-9820
Web:
http://www.capitalresortsgroup.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

My wife and I attended a meeting with two of our friends although they were not allowed in the actual room where the contract was signed. We were showed the rooms by a lady who was the nicesalesperson. We were shown property in Pigeon Forge Tenn, but in the contract room we were told we'd get a much nicer place in Branson and that we'd be buying a Deeded property in which we would have to foreclose on if anything happened. We were told about the low yearly maintainece fees and that if we did not go on our week we could RENT our week out and pay the fees. 

We paid faithfully for a year and I was in an auto wreck before buying but my conditioning was worsening. I ended up be found with a completely pinched spianl cord whioch resulted in a 3 neck vertabrae sugery, have several fractures to my thorasic spine, and a bulging disc in my lumbar. We had to sell our business (HALF OF INCOME) We called Grand-Crown who could not find our account, they had us call Capital. We wanted to begin foreclosure and were informed by a Capital employee that our property is "CALLED" a Deeded property but it IS NOT, Were told there was NO FORECLOSURE process, and that actually we had only the standard 10 day cancelation process that most Time-Shares or Vacation Clubs have.

Capitals employee told us that Capital bought out Grand-Crown and that for a short period in the merger they did sell Grand-Crown stuff but My wife and I could not have bought from Grand-Crown because they were out of business before we bought, YET all our promotional stuff says Grand Crown? BAIT & SWITCH? LIES & DECEPTION? It amazes me how our Government has not went after these people for Deceptive and Wrong Business Practices. Were also informed by Capital's employee that new fees had been added called Lifstyles program which cost and additional couple hundred a year. We told them we never signed up for this program, we were informed that it is Mandatory and was in the contract we signed that CLUB FEES could change and be added ANYTIME the board decided to add them. MEMBERS must have ALL fees paid before going on Vacation. At this rate they priced me right our of using my Club Membership. When I signed for my DEEDED HOUSE LOAN nothing could be added that we did not agree too, so why does this policy not exsist with these resort companies?

When you think about the big picture these companies are selling LIES and stealing money with a bad contract where there is no consideration for you or your rights, They Have the Only Rights. SHAME SHAME! They can take me to COURT cause I aint paying another dime!.. Atleast in Court I can have my side heard!



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