Bill
Port Charlotte,#2Author of original report
Mon, March 25, 2013
I filed a report on March 4, concerning what appeared to be a rip off by Grand Incentives. Yesterday we received a refund of our fee, with a letter of apology. I'm quite pleased with their responsiveness. Please, if you're in the market for their services, I recommend them as, at least with us, they have been completely open and, in the end, "did the right thing"
Grand Incentives
Sarasota,#3UPDATE Employee
Tue, March 05, 2013
I apologize for the frustrating experience you've had. Please know that any deposit you have given us is refundable, as long as you haven't already traveled. Whether you would like a refund or help traveling, please send me your contact information via the contact form on our blog: http://blog.grandincentives.com/contact/.
Thank you,
Grand Incentives