- Report: #985939
Complaint Review: Grand Incentives - Sarasota Florida
Reported By:
Jessica -
Palmer, Alaska, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Grand Incentives
7560 commerce ct. Sarasota, 34243 Florida, United States of America
Phone:
941-552-5070
Web:
Categories:
Business Rating:
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Grand Incentives Grand Navigator Took my deposit, never heard from me. Can't talk to anyone on phone. Sarasota , Florida
We won a certificate through a Mexican restaurant several months ago. A local company contacted is
and told us we had won. I remember entering the drawing so I thought it was legitamite. The people dropped off the voucher and I was told I had to pay a refundable deposit before our trip. I paid online through their automated system. They informed me it would take several weeks to a month to hear back. It's been since October and I have tried calling the company numerous times but it just rings and rings, no one ever answers the phone. This is a pretty awful thing to do to someone. Get them all excited about going to Mexico, make them pay you $100 and take off with their money. I am going to contact the restaurant I ate at where I entered the drawing and see what they can do.
and told us we had won. I remember entering the drawing so I thought it was legitamite. The people dropped off the voucher and I was told I had to pay a refundable deposit before our trip. I paid online through their automated system. They informed me it would take several weeks to a month to hear back. It's been since October and I have tried calling the company numerous times but it just rings and rings, no one ever answers the phone. This is a pretty awful thing to do to someone. Get them all excited about going to Mexico, make them pay you $100 and take off with their money. I am going to contact the restaurant I ate at where I entered the drawing and see what they can do.
1 Updates & Rebuttals
Grand Incentives
Sarasota,Florida,
United States of America
Please contact us
#2UPDATE Employee
Wed, December 26, 2012
Hello,
I apologize for any difficulties you've had getting in touch with us. Please send us your certificate number and contact info through the contact form on our blog: http://blog.grandincentives.com/contact/. Then we can update you on the progress of your certificate. Please be assured that any deposits are refundable.
Hope this helps,
Grand Incentives
