- Report: #956570
Complaint Review: Grand Incentives - Sarasota Florida
Reported By:
Sue -
San Antonio, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Grand Incentives
7560 Commerce Ct Sarasota, 34243 Florida, United States of America
Phone:
9415525070
Web:
http://www.grandincentives.com/Default.aspx
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Grand Incentives rude false fraud Sarasota Florida
My husband and I sat through a lengthy sales pitch, then had to obtain a $100 USPS money order, carefully pick 3 travel dates that fell within their incredibly difficult requirements, then send a planning form and the money order to them by certified mail. We waited 4 months only to be told the travel dates we'd chosen were not available and to do it all again. We had absolutely zero confidence that it would be worth our time to select 3 more dates, so I called to request my $100 back. The woman answering their help desk phone was very rude and hung up on me. I called back and got a different woman who says it will be 4-6 weeks. Ha! Bet it takes much longer than that. Beware of this company! We should have done more research about them before we began this painful experience.
1 Updates & Rebuttals
Grand Incentives
Sarasota,Florida,
United States of America
We're reviewing your situation
#2UPDATE Employee
Thu, October 18, 2012
Hello,
We received your email today, and one of our customer service managers is reviewing it. She should contact you soon. I apologize for the frustrating experience you had and hope we can make it up to you!
Thanks for letting us know,
Grand Incentives
