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  • Report:  #220319

Complaint Review: Grant Search Assistant - Internet

Reported By:
- Grapevine, Texas,
Submitted:
Updated:

Grant Search Assistant
grantsearchassistant.com Internet, U.S.A.
Phone:
866-370-7270
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
ripped off and mad as hell. did not receive disc and can not cancel. now im getting hit with overdraft fees on top of the $30 a month. im ready for a suit against the people thats ripping me off.

Joe

Grapevine, Texas
U.S.A.


1 Updates & Rebuttals

Ryan

St. George,
Utah,
U.S.A.
Resolution Offer

#2UPDATE Employee

Mon, November 13, 2006

First of all let me offer my sincerest apologies to Joe. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. The trial period is free for 14 days and we would not have charged Joe had he cancelled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. I have located Joe's account and the charges he is disputing have been fully refunded as of today. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.

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