- Report: #227910
Complaint Review: Grant Search Assistant - NEW YORK New York
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Author Confirmed
Why?
Grant Search Assistant
1040 Ave Of Americas, NEW YORK, 10018 New York, U.S.A.
Phone:
212-5120511
Web:
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Grant Search Assistant NO ACCESS TO GRANT SEARCH WEB SITE, DOESN'T EXIST! NEW YORK New York
I subscribed to grant search assistant, then discovered their web site doesn't even exist! I then tried to contact the parent company, "Big Rewards," and I got no response. I'm now trying to write them, and stop the charge on my credit card.
Glenn
Great Meadows, New Jersey
U.S.A.
Glenn
Great Meadows, New Jersey
U.S.A.
3 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Tue, January 02, 2007
To Glenn, Our website does exist and I offer my apologies if you're having a difficult time logging on to it. "Big Rewards" is not our parent company, that may be why you weren't able to reach us. I believe I was able locate your account and see that the additional services were cancelled prior to you being charged. If you need to reach customer service the number is 866-396-5718. There you will be able to find a pleasant representative that can assist you. If you feel that we have failed in any area please contact me directly by calling me on my cell phone at 435-773-1795 or via email at [email protected] ASAP so that I can help you receive the resolution you are seeking. Sincerely, Ryan R.
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#3UPDATE Employee
Tue, January 02, 2007
To Glenn, Our website does exist and I offer my apologies if you're having a difficult time logging on to it. "Big Rewards" is not our parent company, that may be why you weren't able to reach us. I believe I was able locate your account and see that the additional services were cancelled prior to you being charged. If you need to reach customer service the number is 866-396-5718. There you will be able to find a pleasant representative that can assist you. If you feel that we have failed in any area please contact me directly by calling me on my cell phone at 435-773-1795 or via email at [email protected] ASAP so that I can help you receive the resolution you are seeking. Sincerely, Ryan R.
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#4UPDATE Employee
Tue, January 02, 2007
To Glenn, Our website does exist and I offer my apologies if you're having a difficult time logging on to it. "Big Rewards" is not our parent company, that may be why you weren't able to reach us. I believe I was able locate your account and see that the additional services were cancelled prior to you being charged. If you need to reach customer service the number is 866-396-5718. There you will be able to find a pleasant representative that can assist you. If you feel that we have failed in any area please contact me directly by calling me on my cell phone at 435-773-1795 or via email at [email protected] ASAP so that I can help you receive the resolution you are seeking. Sincerely, Ryan R.
