Ryan
St. George,#2UPDATE Employee
Wed, July 11, 2007
Denise, Once again, I would like to extend my hand in trying to help resolve your concerns. Please contact me directly at 435-773-1795 or via email at [email protected] and leave me a phone number where I can reach you to discuss this matter. Sincerely, Ryan R.
Ryan
St. George,#3UPDATE Employee
Wed, July 11, 2007
Denise, Once again, I would like to extend my hand in trying to help resolve your concerns. Please contact me directly at 435-773-1795 or via email at [email protected] and leave me a phone number where I can reach you to discuss this matter. Sincerely, Ryan R.
Ryan
St. George,#4UPDATE Employee
Wed, July 11, 2007
Denise, Once again, I would like to extend my hand in trying to help resolve your concerns. Please contact me directly at 435-773-1795 or via email at [email protected] and leave me a phone number where I can reach you to discuss this matter. Sincerely, Ryan R.
Ryan
St. George,#5UPDATE Employee
Wed, July 11, 2007
Denise, Once again, I would like to extend my hand in trying to help resolve your concerns. Please contact me directly at 435-773-1795 or via email at [email protected] and leave me a phone number where I can reach you to discuss this matter. Sincerely, Ryan R.
Denise
St Augustine,#6Author of original report
Thu, June 21, 2007
After my bank, SUNTRUST refused to take the charges off that have now month after month and visit after visit to the branch, I finally had to cancel card # and close acct to get charges off. Grant Search Assistant has been so nice to agree to cancel the account and give me confirmation numbers every month and then turn around and charge me again and again. Shame on them and on my bank Suntrust. They are both losers in my eyes but I am the biggest loser at over 600 dollars before I realized he was being charged this every month since march of last year. I started trying to get this off in January of this year. Six months later they charged me again. Dont think this is taken care of......you did not succeed until YOU CLOSE THE ACCOUNT if you are with Suntrust. They continue to let this scam happen. I hope the employees of grant search assistant enjoy their jobs....ripping people off for their own personal gain! I can say I might bee $600 lighter but I atleast know what I do for a living is HONEST!
Ryan
St. George,#7UPDATE Employee
Tue, June 05, 2007
First of all let me offer my sincerest apologies to Denise/George. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. You can also see that it is disclosed in the Terms and Conditions of the offer. The trial period is free for 14 days and we would not have charged George had he canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. If you'd like to cancel using the customer service line it is 866-396-5718 and they are available 24 hours/7 days a week to assist you. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.