- Report: #254410
Complaint Review: Grant Search Assistant - Utah
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Author Confirmed
Why?
Grant Search Assistant
Grants.gov Utah, U.S.A.
Phone:
866-370 7270
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
GrantSearch Assistant has RIPPED ME OFF and I want it to STOP! ripoff Saint George Utah
I registered with this so-called company more than three months ago for a price that was to be taken from my debit account of 1.97. They then started taking 29.95 per month but never sent anything to me. And the online information was a bunch of crap.
Now I am unable to locate their website and I am having a hard time with the 800# that is provided in my bank account statements.
This company is phony and I want my money refunded ASAP.
Mary
Port St. Lucie, Florida
U.S.A.
Now I am unable to locate their website and I am having a hard time with the 800# that is provided in my bank account statements.
This company is phony and I want my money refunded ASAP.
Mary
Port St. Lucie, Florida
U.S.A.
1 Updates & Rebuttals
Ryan
Saint George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Tue, June 19, 2007
First of all let me offer my sincerest apologies to Mary. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email, it is then also disclosed in the 1st paragraph of the Terms and Conditions of the offer, which you must agree to prior to submitting your order. The trial period is free for 14 days and we would not have charged Mary had she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. If you'd like to cancel using the customer service line it is 866-396-5718. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.
