R
Montreal,#2Consumer Comment
Tue, September 26, 2006
Hey Ryan, Just a quick question. Has any of your clients ever received a grant with help from your service?
R
Montreal,#3Consumer Comment
Tue, September 26, 2006
Hey Ryan, Just a quick question. Has any of your clients ever received a grant with help from your service?
Ryan
St. George,#4UPDATE Employee
Mon, September 25, 2006
My main concern is that Sue is taken care of. As of now her account has been refunded and closed. In regards to the statement of the representative who could not answer the question about the $49.95 charge I apologize for that as all of our representatives are required to have the knowledge necessary to handle all calls received. At one time we were processing a higher charge ($49.95) for two memberships combined rather than seperate charges for the two memberships and this would have been the case on this account. Since then, our site has been changed to reflect a billing of $29.95 for one membership. Like I said, my apologies to Sue and if there is anything else I can do please let me know. I can be reached by calling 435-773-1795 or via email at [email protected]. Sincerely, Ryan R.