Ryan
St. George,#2UPDATE Employee
Fri, September 01, 2006
First of all let me offer my sincerest apologies to Garland. There are no commitments with the free product. There is a bonus free trial period to the membership that accompanies the free CD and we do our best to disclose this as it is on the sales page, the order page, the confirmation page, and the confirmation email. The trial period is free for 14 days and we would not have charged Garland had he cancelled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. Garland I would like an opportunity to make this right, please contact me directly by calling me on my cell phone at 435-773-1795 or via email at [email protected] ASAP so that I can help you receive the resolution you are seeking. Sincerely, Ryan Riddle General Manager Ryan - St. George, Utah U.S.A.