F##kintruth
Williamsport,#2Consumer Comment
Wed, April 08, 2009
-this comment directed to Nicky"s rebuttal at grants360.com- read on Although some of this person's information is not correct, I have a feeling it is related. If not, then YOUR comment is the subject: posted as "We aim to to provide superb customer service, and so far everyone that contacted us by either phone, email or live chat has been canceled immediately and issued a refund." - Nicky. I find this to be an outright LIE. Sure, who doesn't think, USD $1.95, what'd I have to lose? Well, not cancelling within 24 hours will cost you around $62 then if you click the link to see your "kit" that costs $32.81 plus your initial $1.95. Then when it clears the bank you get international charges of a dollar and some change. With the dollar amounts out of the way, superb customer service you say? LOL. I had contacted you by phone within 15 minutes of acessing Grants360.com, requested cancelation but was refused a refund. You did cancel the account which prevented the $60 something charge. Your "support" was to direct me to email for a refund. There are multiple email addresses and two out of three were invalid! It has been five days without a reply from one of many of the addresses for your company (I tried them all). Two days ago I contacted my bank to dispute the charges and file an unauthorized charge report. I have been given a provisional credit from the bank for your charges. I'm sure they will be contacting you. If the bank is unsucessful and retracts my credits I will request my Federal form E and be contacting my state's banking commission. This is probably nothing new for Grants360.com as I'm sure they've had to hear this before. This is for everyone else that has or may have dealings with them. Action has been taken and this will be resolved in my favor. Their dubious behavior should be penalized.
Nicky
New York,#3UPDATE Employee
Wed, February 25, 2009
I don't know why you think it's necessary to include grants360.com in your report, as we have -nothing- to do with Grant Every Day/Grant Danger/Grant Instructor LLC. The mentioned terms are the terms of Grant Every Day (also found at https://ssl.encryptedprocessing.com/~granted/), not the ones of Grants360.com. We aim to to provide superb customer service, and so far everyone that contacted us by either phone, email or live chat has been canceled immediately and issued a refund. So again, you are including a third party company that has no connection whatsoever with the company you've been reporting. Delete or amend the post to remove grants360.com.