Went to Great Clips at Ridgemoor Commons in Palm Harbor, Florida on a Sunday. Jamie, who only works on Sunday, cut my hair. I have course, thick hair that needed to be thinned out. I told her to leave my bangs and sides long, but cut the back short, as I was trying to grow out my sides. What I got was short bangs, short sides, and a long back that was not even. She also put a conditioner on my hair, and sold me a bottle of it, claiming it was necessary for my haircut. The product was so greasy, that it took me several days, and numerous washings to get it out of my hair, so I did not use the bottle I purchased. I am glad that my hair grows fast, but will never go back there again, since you are at the mercy of the stylist, who in this case, did not listen to me! She just seem to want her own way, at my expense!