- Report: #1235811
Complaint Review: Great Fun - Internet
-
Author Not Confirmed
Why?
Great Fun
Internet, USA
Phone:
1-877-488-9480
Web:
https://www.greatfunsite.com/store/
Categories:
Business Rating:
(0)
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Great Fun Great Fun Rebate Scam Internet
I purchased two even tickets off of Tickmaster. At the end of the order, Ticketmaster prompted for a rebate opportunity. I accepted the offer including signing up for a greatfun trial.
I followed the instructions and mailled the rebate information to Ticketmaster. I did not receive any updates, so I emailed the company. A representative said that my rebate was in the mail. A few days later I got a physical letter saying my rebate can not be processed from a lack of information. I contacted Greatfun and they said I need to provide a receipt. I emailed them back and said I did provide the information when i mailed the rebate info and then included the purchase order in the email.
In the next few weeks I sent a few follow up emails requesting a update on the rebate status, which each email was ignored. I ended up calling Great Fun and got a holf of a customer service rep. The rep ended up getting a attitude, telling me I was not understanding what she was saying. I told the rep I was understanding and she was the one that was not understanding. I informed the rep I did not receive a physical receipt, since the purchase was done online for tickets. I informed the rep I included the purchase order via the physical mail I sent. The rep argued that their notes said I had to resend the receipt. I mentioned I tried to send the invoice again through email and would like to email the information rather than sending another physical mail. The rep argued they did not have a email address (eventhough I was getting emailed from it and it is listed on their website for support: [email protected]m). The conversation kept going in loops, when I finaly requested the $2 refund for the Greatfun Trial on my credit card.
I will need to wait and see if I get credited the $2 back correctly.
