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  • Report:  #1351519

Complaint Review: GREAT FUN - Westerville Ohio

Reported By:
dtscott - Canton, North Carolina, USA
Submitted:
Updated:

GREAT FUN
P.O. Box 6175 Westerville, 43086 Ohio, USA
Phone:
800-638-7100
Web:
www.greatfunsite.com
Categories:
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I purchased tickets from ticket master for a concert on February 3, 2017.  After purchasing my tickets, I was transferred to a representative for Great Fun.  They were offering a $60.00 rebate, all I had to do was register and fill out the rebate form to receive my $60.  After a month, I had not received any information about a rebate.  I called their number and was told they would send my packet in 7 days and told me how to get the rebate form.  We filled out both $30 rebate forms and made a copy of our ticket receipt and sent them off.  After several weeks I still had not received anything from them about their packet.  My wife noticed a charge of $16.99 on my credit card from them.  I called and told them I still haven't received any packet from them and again they said they would send out the packet.  Well I finally received the packet, which contained nothing but coupons, no rebate included.  On January 23, 2017 I finally received a letter stating that one of my rebates for $30 needed a receipt.  Ok now we are getting ticked off.  Both $30 rebates which totaled $60 was bought with one receipt not two.  I called their number on the letter and was told that in order to get both rebates I had to purchase a second item.  This was not disclosed to me when they offered the two $30 rebates and it was no where in any paperwork that was sent to me by email.  I was told that I would receive the one $30 rebate, but not the other without a new receipt. I told them this was fraud and I would be notifying my bank.  I went back and forth with the representative and didn't get anywhere.  I finally told her I would be calling my bank and have this charge as fraud.  I decided that I needed to advise others of this scam.  Ticket master needs to break them from any contact associated with this company.  Tried to include a copy of rebate form, but couldn't

 



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