Green Dot Corporation
Monrovia,#2UPDATE Employee
Tue, October 09, 2012
We truly apologize for your experience. We want to assure you we are here to help. Green Dot understands the importance of our customers need for immediate access to their funds. If posted transactions were made in error to your account, we will investigate and assist in recovering your funds. If charges are pending, we cannot go through the process of disputing them until they are posted transactions.
Please visit our website at www.greendot.com for more information on reporting transaction errors. If you would like us to review your issue, please email [email protected]. Please include your name as it appears on your card, a reliable phone number we can reach you at, the ticket number for your issue(if you were given one) and a brief description of your issue when emailing us.