- Report: #1398214
Complaint Review: Green Dot Platinum - Internet
-
Author Not Confirmed
Why?
Green Dot Platinum
Internet, USA
Phone:
(866)291-0818
Web:
greendot.com/Platinum
Categories:
Business Rating:
(0)
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Green Dot Platinum Loaded my entire check onto new visa and they have no record they said it is a companywide problem they cannot tell me where my 400 dollars is when it will be loaded onto my card. They cannot give me anytime frame. They would not give me a corporate number and walgreens cannot refund me my money either. They knew about this issue since earlier the same day I reloaded and they did not issue any warning or put a stop to there customers reloading. Internet
I loaded 400 dollars to my green dot visa platinum card at walgreens. It was suppossed to load within 15 minutes its now been over 24 hours customer service does not know where my money is they will not credit me my funds. They will not give me a time frame as to when my money will be available. They flat out told me they do not know anything and are not allowed to tell me anything other than they will fwd my info to a supervisor and I spoke to several supervisors already and they won't give me any info. I'm livid I want my money That was my entire check! I have bills due!!!
