Suzanne
Mesa,#2Consumer Suggestion
Mon, April 17, 2006
If they are taking money from your checking account contact your bank NOW! Unless you gave permission this can not be done. If you did give permission... change that now. Your bank will refund all and any money withdrawn from your account without authorization. This is illegal. From my experience with Greentree/Conseco... I am not surprised. They demanded I stop payment on a check I sent in the mail... stating it was not proper payment since I was late one month and I had to make payment by phone. I was threatened and harrassed over this before the payment I mailed was even 30 days late. I told them I was recording calls...and they said they were recording it too. They told me they were refusing the payment I mailed, they told me they were taking our house and then stated that they were changing the terms of my loan and demanding payment in full, laughing and saying...."Good luck making that payment now!" They even sent someone to our door! All efforts to notify the corporate office of this go right back to the office that harrassed me, with no one to go to above the supervisors in our local office. My husband canceled this check, at our expense, and payed by phone. The said they would not cash the check I mailed...they TRIED to anyway, then sent nasty letters about it being nonsufficient funds. Be very careful of them, they borderline on organized crime! Coming to our door personally.... that is scary, it wasn't like we were six months behind. At the time this began we were not even 30 days late!!! What kind of company does this??? Do I need to be concerened about more than our payment to Greentree? What about my families safety? They are not worth it.