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  • Report:  #379016

Complaint Review: Greendot Prepaid Visa Greendot Corporation - Monrovia, California Nationwide

Reported By:
- willow grove, Pennsylvania,
Submitted:
Updated:

Greendot Prepaid Visa Greendot Corporation
P.O. Box 1187, Monrovia, California, 91017 Nationwide, U.S.A.
Phone:
877-434-3578
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I applied for card, put $60.00 on it. They sold me a "premier upgrade" for $19.95 indicating this upgrade would waive reload fees and ATM fees. I was told initial load fee was waived because its not charged for initial purchase loading, NO! They took $5.00 membership fee, $4.95 initial load fee and $19.95 fee off. No rebate indicated.

Their instructions were to go to www.greendotonline.com/premierrebate for $10.00 refund. No such Website.

No information whatsoever on their WEBSITE, www.greendotonline.com. No EMAIL address to file complaint. You must call Customer Sevice and PAY more more money to talk, only to be told to go to web site. They offered no explanation on their webiste. NO MENTION OF FRAUD EITHER, SURELY THEY WOULD KNOW ABOUT IT IF IT WAS NOT THEIR CORPORATION! SO IT MUST BE THEIR CORPORATION!

Isn't it funny that they don't have an email address to complain to. I guess that would make the LIABLE FOR THEIR RIPOFF AND LIES. Obviously they are not offering customers any resources to get their money.

Filing complaint with Federal Trade Commission. Don't let them get away with this. It is not the money amount, its the principle of it.

Go to ftc.gov to file online complaint form.

Gonna complain to the Government!

Ripped off in pa

willow grove, Pennsylvania

U.S.A.


2 Updates & Rebuttals

Cheryl

Florence,
South Carolina,
U.S.A.
customer

#2Consumer Comment

Wed, October 15, 2008

I too bought the greendot card and could not find the website. I called the company and they walked me threw the steps. you should be using the forward \ not the / from the website is now www.greendotonline.com\premierrebate . If you use this site I just placed on here you will be able to get the rebate. Or call customer service where they will walk you threw the stepts. I called and they walked me threw the steps and I got my rebate.


Wilson

Walnut Creek,
California,
U.S.A.
Rebate website exists.

#3Consumer Suggestion

Tue, October 07, 2008

www.greendotonline.com/premierrebate redirects to: https://www.greendotonline.com/AcctMgmt/Content/Common/Rebate/PremierRebate.aspx https://www.greendotonline.com/AcctMgmt/Content/Common/Support/ContactUs.aspx?siteid=MyMCCARD We would be happy to assist you! * For cardholder customer service, call 1-877-434-3578 * To report a lost or stolen Card, call 1-877-434-3578 * To contact us by mail, write to: Green Dot Corporation P.O. Box 1187 Monrovia, CA 91017

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