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  • Report:  #144824

Complaint Review: Greentree Finance Servicing - RAPID CITY South Dakota

Reported By:
- warrenton, North Carolina,
Submitted:
Updated:

Greentree Finance Servicing
Po Box6172 RAPID CITY, 57709-6172 South Dakota, U.S.A.
Phone:
800-643-0202
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
WHAT I CANNOT UNDERSTAND IS, AFTER 5 YEARS OF PAYING 500.00 A MONTH OR MORE ON A DOUBLEWIDE USED NOT NEW HOME THE PRICE NEVER GOES DOWN.. NO MATTER WHAT WE PAY EACH YEAR ITS THE SAME PAYOFF AMOUNT. 50,142.69 month after month, year after year.

WHEN WE FIRST BOUGHT THE HOME THEY WERE SUPPOSE TO FIX A FEW THINGS UP BUT TO NO AVAIL. WHEN THE HOME WAS FIRST PUT ON OUR LAND THEY DIDNT SEAL THE HOME CORRECTLY BECAUSE WHEN WE RUN THE AC ON VERY HOT DAYS, THE WALLS SWEAT LIKE CRAZY! YOU CAN WATCH THE WATER LITTERALLY RUN DOWN THE WALLS AND FEEL THE HEAT RADIATE FROM THE ROOF.

MOLD BUILDS UP ON THE WINDOWS I DONT KNOW WHY BUT WE HAVE TO KEEP THE MOLD DOWN WITH CLOROX WATER. OF COURSE I AS WELL AS MY 6 YR OLD IS ALLERGIC TO THE MOLD BECAUSE SHE SNEEZES AND SNOTS ALL DAY LONG. WE ARE REALLY READY TO GET THE HELL OUT OF THIS HOUSE. IF ID KNOWN THEN WHAT I KNOW NOW, ID NEVER THOUGHT OF BUYING THIS HOME. IVE EXPLAINED THIS TO GREENTREE BUT THEY ACT UNINTERESTED.

I THINK THEY SHOULD TAKE MORE OF AN INTEREST IN THEY'RE CUSTOMERS, ACT LIKE THEY CARE BECAUSE THEY WOULD WANT THE SAME FOR THEMSELVES.

Nancy

warrenton, North Carolina
U.S.A.


1 Updates & Rebuttals

Laurie

Aurora,
Colorado,
U.S.A.
Beware of Front End Loans

#2UPDATE EX-employee responds

Mon, December 12, 2005

I am an ex-employee of Greentree formerly Conseco. Most likely you have what is known as a "front end loan". This means that you pay all the interest on the term of the loan first before any of your monthly payment starts being applied to principal. If you find yourself in this situation the best thing to do is to refinance through another company. If you are unable to refinance then send in a little extra every month and note CLEARLY on the payment that the extra money is to be applied to principal only. Make sure you make a copy of your check/money order with the notation on it. Principal is the original amount you financed without interest added on. Please note: this will not lower your next month's payment; it will only help you pay off your loan faster. Always send in your payment at least 10 days before it is due as Conseco loans have no "grace period" and they will start adding on late fees. Conseco payments are processed by a third party so do not include any correspondence (letters) with your payment. Any letters need to be sent to a seperate address. As far as the "fix it" issues, Conseco likely has no legal responsibility since it did not manufacture or sell you the home; they only financed it. I would get in touch with the manufacturer. Please understand that Conseco/Greentree is a large company with no personal interest in you or your home.

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