I contacted Greenway on the phone to inquire about their services related to perc testing some land I own in Winchester, VA in October of 2005.
Upon contacting them, I setup an initial onsite meeting with one of their soil specialists, and provided him with two (2) "tentative" lots that I wanted perc tested; however, owning 23 lots, I wanted to walk the lots and have them evaluated prior to moving forward with any work. I also informed him that I already had the lots surveyed and did NOT require any survey work; just soil studies.
Prior to even meeting, I called and canceled the meeting as my wife went into labor and I told the company I would contact them this summer to discuss a possible meeting date.
(*Note that at NO time did I sign a contract with this company, nor was I ever informed in writing, on the phone, or via e-mail that there was a cost involved with just talking with them and setting up a physical meeting that never occurred).
On 4/28/06 I received a bill for $260.00 for what they called Surveyor III and Tech. Assistant III. When I contacted the company and spoke with their accounting department (Brandon Ambrose), he informed me that because I setup a tentative project, that they performed work and that I owed them.
However, I was never informed that by talking with them and setting up a meeting to discuss the project, and giving them two "tentative" lots that they could move forward and assume that I was going to hire them. I have NO product to show for this bill, and again, I never signed a contract, met with anyone, and canceled the meeting, nor did I ever say I was going to hire them to actually do the work. Furthermore, according to their bill they are billing me for survey work, and I clearly stated to them that I already paid a company to do the survey work on ALL my lots.
Today, they sent me a letter informing me I have 10 days to pay in full or they would be sending me to a collection agency. Can someone please assist me with understanding how a company can just bill me for a job that I never hired them to do, agreed that they could do it on my behalf, and never signed a contract for any work to be performed?
Jason
Alexandria, Virginia
U.S.A.