- Report: #128528
Complaint Review: Greving Brothers Auto Upholstery - San Rafael California
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Greving Brothers Auto Upholstery
517 Jacoby St. #6 San Rafael, 94901 California, U.S.A.
Phone:
415-459-4482
Web:
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Greving Brothers Auto Upholstery Ripoff Dirty business, Drugs and Bad workmanship San Rafael California
When I went to Greving Brothers Auto Upholstery, I should have been alarmed when I observed how dirty the shop was. However, through the dirt and mess I saw some nice looking customer cars parked inside. After discussing my needs of a restoration of my vintage vehicle with Matt Greving I went ahead with the work and gave him a $1000. down to start this $3000. restoration.
Matt said the materials would be there in one week and made an appointment. I went back on the day we discussed and was told that the materials were back ordered so they couldn't start the job. The back order didn't bother me, but Matt could have called me before my 20 mile drive there to let me know. Matt said he would call me when the materials came in.
Week one, week two, week three went by and finally I called him and was told by Will Greving the materials came the first week after all. Not saying anything I went and dropped the car off. The shop was still a mess and both Matt and Will (who was real creepy) were both drinking and appeared drunk. I also smell pot and say a mirror with white powder on it. I am not one to judge and it was after work hours (5:30) so I overlooked it. Matt and Will promised the work would be done in 10 days.
After a couple of days, I stopped by to see how things were going. I found my classic car sitting outside, windows down, wet inside from the rain, and dust and dirt all over my new paint. Worse yet, the job was not started. Matt and Will were gone and some Mexican who didn't speak very good English was running the shop. He said they decided to go hunting for a few days, so I left.
After many phone calls, broken promises, and 38 days later, I was told my car was done. I went to pick it up and everything we discussed was not done, the work was extremely shabby, pleats didn't line up, seats were un-even, wrinkles in headliner, seats, panels, carpets and threads were every ware. On top of this terrible work, I found several scratches and one dent on the door. When I pointed all this to Matt, he said I should be grateful that he and his brother stayed up all night snorting $500 in cocaine to finish the work.
Needless to say, I took the car without paying the balance and am going to file a court complaint against this company. Afterward in speaking to other car buffs, I was told that this was not uncommon and that the police have investigated and arrested Matt for drug sales in the past. So Car Buffs Beware of this shady auto upholstery business!!!
Peter
Marin County, California
U.S.A.
Matt said the materials would be there in one week and made an appointment. I went back on the day we discussed and was told that the materials were back ordered so they couldn't start the job. The back order didn't bother me, but Matt could have called me before my 20 mile drive there to let me know. Matt said he would call me when the materials came in.
Week one, week two, week three went by and finally I called him and was told by Will Greving the materials came the first week after all. Not saying anything I went and dropped the car off. The shop was still a mess and both Matt and Will (who was real creepy) were both drinking and appeared drunk. I also smell pot and say a mirror with white powder on it. I am not one to judge and it was after work hours (5:30) so I overlooked it. Matt and Will promised the work would be done in 10 days.
After a couple of days, I stopped by to see how things were going. I found my classic car sitting outside, windows down, wet inside from the rain, and dust and dirt all over my new paint. Worse yet, the job was not started. Matt and Will were gone and some Mexican who didn't speak very good English was running the shop. He said they decided to go hunting for a few days, so I left.
After many phone calls, broken promises, and 38 days later, I was told my car was done. I went to pick it up and everything we discussed was not done, the work was extremely shabby, pleats didn't line up, seats were un-even, wrinkles in headliner, seats, panels, carpets and threads were every ware. On top of this terrible work, I found several scratches and one dent on the door. When I pointed all this to Matt, he said I should be grateful that he and his brother stayed up all night snorting $500 in cocaine to finish the work.
Needless to say, I took the car without paying the balance and am going to file a court complaint against this company. Afterward in speaking to other car buffs, I was told that this was not uncommon and that the police have investigated and arrested Matt for drug sales in the past. So Car Buffs Beware of this shady auto upholstery business!!!
Peter
Marin County, California
U.S.A.
