- Report: #1416716
Complaint Review: Groupon - Texas
Reported By:
Martha -
Mesquite, Texas, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Groupon
Texas, United States
Web:
groupon.com
Categories:
Business Rating:
(0)
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Groupon Double order Texas
I order tickets for Fair Park Winter Wonderland.. Groupon sent me an email showing the charge was $100 but when I check with my bank they charges me $200 and sent tow sets of tickets. I cancel both sets ot tickets within in 10 minutes of the order. I tried calling an 800 number I found and it was just a recording stating to file a cancellation on their web site. I did this twice and request a call back. This was on Decembrer 8. On Monday, December 11 I placed three request for the tickets to be cancel and give me a refund. I then went on Facebook andPM them. I received an email stating they would not refund my money because I did not cancel on Friday. I sent two request on Friday. I finally got them to call me, they placed me on hold and then the call was disconnect after 10 minutes of me waiting on line. This company is a ripoff.
