- Report: #7312
Complaint Review: GRSN - Santa Monica California
-
Author Not Confirmed
Why?
GRSN
BEACH BODY Santa Monica, 90405 California, U.S.A.
Phone:
310-581-6220
Web:
N/A
Categories:
Business Rating:
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GRSN Vitamins and Charges you never asked for!
I had ordered the Beach Body Video set advertised on TV. When I ordered by phone, I was asked if I would like to order Vitamins for $19.95, no obligation. I said sure.
The following month I received in the mail a 60 day supply. When I called the number, I was told that I was automatically subscribed, and I had 30 days to cancel. I told them I was not aware of this.
They refused to credit me, and now there is another charge, which they said was the 2nd part of the billing since I did not return the vitamins.
I have reported this to my Credit Card Company, and am waiting for the credit. I should not have to pay to ship back something I never authorized or ordered.
The following month I received in the mail a 60 day supply. When I called the number, I was told that I was automatically subscribed, and I had 30 days to cancel. I told them I was not aware of this.
They refused to credit me, and now there is another charge, which they said was the 2nd part of the billing since I did not return the vitamins.
I have reported this to my Credit Card Company, and am waiting for the credit. I should not have to pay to ship back something I never authorized or ordered.
