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  • Report:  #1154472

Complaint Review: GSA Auctions LLC - Carle Place New York

Reported By:
Anonymous - New York,
Submitted:
Updated:

GSA Auctions LLC
373 Old Country Rd Carle Place, 11514 New York, USA
Web:
www.salvageworld.net
Categories:
Tell us has your experience with this business or person been good? What's this?

Here is some information to potentially help all of you out regarding GSA Auctions LLC or Insurance Auctions, LLC as they recently changed their company name in 2014. The company operates a website called Salvageworld.net in an attempt to broker insurance auction vehicles, though I doubt they do a lot of it. I've seen a ton of these complaints on the internet and they aren't a coincifence. It's impossiblue that so many people are saying their money isn't being returned, similar patterns of poor business etiquette on behalf of the company, poor customer service, etc.

The company can't rebut and say that people are creating these reports falsely or immaculately because I've studied most of them carefully along with the company's purported policies. (both via email and on their website) Most of this company's rebuttals state that a consumer needs to pay a few in order to bid, which is completely FALSE. They also claim that there are re-listing fees, which I doubt are true since most of the vehicles being bid on are also being bid on by a number of others at the actual auction lots and other online aggregators. One can only assume that they have ripped off hundreds if not thousands of individuals $500 deposits.

Salvage Worlds refund policy states that refunds are processed within 30 days while their FAQ page states 5-7 days, please see the attached screenshots or links for your reference.

FAQ Page: http://www.salvageworld.net/faq.php#16

When will I receive my refund?

Refunds are processed within 5-7 business days.

[ Return To Questions ]

 

My Experience with GSA Auctions

Similar to a few othera out there I was supposed to procure an automobile through the company, and they couldn't deliver the vehicle to me for whatever reason. I requested my money back immediately, and was told it would take 30 days.  No refund has been issued to date, no one from the company has called me back, they refuse to answer questions on the phone, and so far have made no attempt to return this almost $6,000 they owe.  I've already initiated multiple fraud requests through my bank and theirs at Wells Fargo. Im filing claims in court against all parties and will most likely have a levy issued against their assets and bank accounts. Additionally might involve the law enforcement for potential fraud prosecution.

----------------Important Information---------------

Entity Names:

  • GSA Auctions LLC
  • Insurance Auctions LLC (As of 3/27/2014 per Florida Sec of State)
  • Salvageworld.net

Physical Locations of Company

Head Office/Call Center Location in Long Island, NY (Managers/Principles work here) 

  • 373 Old Country Rd, Carle Place, NY

Mailing Address/Virtual Office (No one is here) - 

  • 401 E Las Olas Blvd, Suite #130, Ft Lauderdale, FL 33301

Employees/Purported Roles

  • Alex/Marko Alexo - Principle
  • Stephanie - Call Center Manager
  • Dexter - Call Center Manager
  • Niko - Supposed CFO
  • John Daniels - Supposed Accountant
  • Jay Freed - Sales Rep


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