- Report: #1322153
Complaint Review: guarantee trust life box 1144 - glenview Illinois
Reported By:
how about masking it easy -
overland park, Kansas, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
guarantee trust life box 1144
po box 1144 glenview, 60025 Illinois, USA
Phone:
800 338 7452
Web:
N/A
Categories:
Business Rating:
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guarantee trust life box 1144 difficulty with claim service glenview Illinois
Have a medical policy that covers payouts for hospital stays. I have been paying $25.50 oer month for 3.5 years.
I recently had a brief hospital stay and asked them what to do to submit a claim. I got the right hospital bill that they reqired- Faxed it along with policy number, name etc. They asked for 48 hours to check if the claim was receive. It's been 96 hours. I have a receipt showing that the fax was received. The claim the never got it. I asked if the coul check their fax log. They said that didn"t matter. Sent it again today and called and they evidently don't work on Friday afternoon.
I think this company has very poor service. An insurance conpany is only as good as their claims service and this one is very questionable. I am considering dropping this company if they don't take care of this next week.
