- Report: #362361
Complaint Review: Guardian Of Eden - Fort Worth Texas
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Author Confirmed
Why?
Guardian Of Eden
P.O. Box 8794 Fort Worth, 76124 Texas, U.S.A.
Phone:
817-457-1466
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Guardian Of Eden LOUSY CUSTOMER SERVICE DOESN'T RETURN CALLS Fort Worth Texas
I ordered a product from GOE and am trying to get usage information from them because a customer service rep told me one thing, yet their website indicates something else. I have left several messages and emailed them and have not received a response. I feel with the product they are selling they should have better customer service than that.
I also read GOE's responses to other complaints on your website and they mentioned that they have PayPal. Yes, PayPal is listed on their website, but it's grayed out and when you click on it nothing happens.
I have read they have an excellent product, but when I do business with a company I want excellent customer service also. I probably will not reorder from them again.
Cheeky
Camas, Washington
United States Minor Outlying Islands
I also read GOE's responses to other complaints on your website and they mentioned that they have PayPal. Yes, PayPal is listed on their website, but it's grayed out and when you click on it nothing happens.
I have read they have an excellent product, but when I do business with a company I want excellent customer service also. I probably will not reorder from them again.
Cheeky
Camas, Washington
United States Minor Outlying Islands
1 Updates & Rebuttals
Cheeky
Camas,Washington,
United States Minor Outlying Islands
Disregard my complaint
#2Author of original report
Thu, August 14, 2008
Guardian of Eden contacted me today and the reason they haven't responded right away is because their short staffed due to personnel on vacation. I will give them the benefit of doubt as we are experiencing this at work also.
