Kelsey
Sydney,#2Consumer Comment
Sun, October 29, 2006
Actually, you are joining a fitness club-the first invoice that you got with your ball said "you can expect your next shipment on (date) and it will be billed to the card ending in (number)" You had half of it right, you just left out the part where it said your next ship dfate. Nothing here was misleading, we informed you with the first and second package of your next ship date. In no way do we tell you that you cannot send back the package, you can return it opened or unopened. It is guthy renkers 30 day money back guarantee. You mentioned in your complaint that "it said my card was billed" but you failed to voice the part where they todl you your next ship date...funny....as well was included on your invoice with the ball. Onthe infomercial, and orderline it says you are joining a club and will be updated with new vids. Each dvd is 19.95, they send two together each shipment. If you are unpleased, you can send them back after viewing them for full product refund. To all infomercial tv buyers. Keep your ears open when you are buying from the t.v or internet so that you dont make mistakes like that. Pay attention and read the terms along with the paperwork because in that case it isnt the companies fault.