- Report: #306313
Complaint Review: GwinnettPlace Kia Dealer Salesman Leonard - Duluth Georgia
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GwinnettPlace Kia Dealer Salesman Leonard
2493 Pleasant Hill Road Duluth, 30096 Georgia, U.S.A.
Phone:
678-804-2100
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Gwinnett Place Kia SALESMAN Leonard Brooks Dishonesty in writing the deal, dishonesty as to the warranty being extended. Disclosed that there were 1012 miles on car but would not disclose how got on car. Duluth Georgia
In 2006 I purchased a leftover 2005 Kia Sedona. I was told the price was as well as I recall, approximately $20,00.00, as was in the paper. I was told that the warranty on the car would be extended by the factory by the added mileage on the vehicle. I have later found that the factory will not extend the warranty and that I was ripped off.
I realize that I should have taken the time to read, but they kept shoving papers in front of me and telling what was in them so I signed.
When I asked about the difference in price, I was told that the sticker price was $28,000 plus because of the extras. I also asked about the first deal that was written that I would finance $19,000. I was told that I was mistaken.
The fact that I was lied to by both the salesman and the Manager espesically about the warranty and how the 1012 miles got on the car has me very upset. Also I forgot to mention the passanger door they were supposed to fix, the scratches on the doorhandles that they never fixed. The car went back to them 3 times for the a bove mentioned reasons.
It was on o ne of these visits that I mentioned to the man ager the car ad in the paper about the new Sedona and could I trade up. I was told that I was upside down, and that the car was worth about 14,000. and he would not or could not do it.
I don't want another person to get ripped off , lied to and then have to struggle to make a car payment. If this report can accomplish this I will be somewhat satisfied. I would like Kia to make good on this purchase, but I realize that as a buyer I should hav e been more cautious..
When I spoke to a Kia Dealer in Maryland, he also told me that he thought I had some valid points.
I also realize that ignorance is no excuse, But I think that honesty should be involved in any sale of this size. Being hustled by car dealers is just not a pleasant experience. Gwinnett Kia will never have me as a customer again.
Lucille
Florida
U.S.A.
I realize that I should have taken the time to read, but they kept shoving papers in front of me and telling what was in them so I signed.
When I asked about the difference in price, I was told that the sticker price was $28,000 plus because of the extras. I also asked about the first deal that was written that I would finance $19,000. I was told that I was mistaken.
The fact that I was lied to by both the salesman and the Manager espesically about the warranty and how the 1012 miles got on the car has me very upset. Also I forgot to mention the passanger door they were supposed to fix, the scratches on the doorhandles that they never fixed. The car went back to them 3 times for the a bove mentioned reasons.
It was on o ne of these visits that I mentioned to the man ager the car ad in the paper about the new Sedona and could I trade up. I was told that I was upside down, and that the car was worth about 14,000. and he would not or could not do it.
I don't want another person to get ripped off , lied to and then have to struggle to make a car payment. If this report can accomplish this I will be somewhat satisfied. I would like Kia to make good on this purchase, but I realize that as a buyer I should hav e been more cautious..
When I spoke to a Kia Dealer in Maryland, he also told me that he thought I had some valid points.
I also realize that ignorance is no excuse, But I think that honesty should be involved in any sale of this size. Being hustled by car dealers is just not a pleasant experience. Gwinnett Kia will never have me as a customer again.
Lucille
Florida
U.S.A.
